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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm EvelynSim
Mdm EvelynSim Verified Purchase
5.0 / 5

All the dishes and soups are very delicious and nutritious. The delivery uncle as well as customer service are very efficient. Will not hesitate to recommend Hewtop to my friends, colleagues and relat

All the dishes and soups are very delicious and nutritious. The delivery uncle as well as customer service are very efficient. Will not hesitate to recommend Hewtop to my friends, colleagues and relatives.
Choose one
Ms Cui Xiao
Ms Cui Xiao Verified Purchase
4.0 / 5

Good service

Have not met with food that disregard the special requests so I'm happy about that. The customer service helped me to inform the delivery person to press the doorbell and so far has no more issues.
Soup container is sealed such that there's no leakage at all which I like
JK
Ms Joey Khoo Verified Purchase
4.0 / 5

Home-cooked style food which should never be missed!

The food is beyond my expectation. I love the portion and the way they were cooked, close to home-cooked style. However, 1 issue which I was quite upset is the delivery time. The order was for dinner, but delivery came at 2.30pm everyday and the food can only be taken after 6pm since I am working before that time. There was a sticker on the bag which says "suggest to be taken between 2.30pm and 6.30pm. So it means the food can only be taken at the end of the suggested time :(
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Jojo Chng
Ms Jojo Chng Verified Purchase
5.0 / 5

Price reasonable

This was the second time which I have ordered from Hewtop. Not so often to see repeated menu. I ordered 4 dishes so sometimes the 4th dishes were those fried toufu skin fish cake which can be oily. Sometimes vegetables can be salty but I’m alright with that. Overall the food tastes like the normal mixed-vegetables. Worth for the price.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
ABC
ABC Verified Purchase
4.0 / 5

Generally good, hope 4th dish can be proper cooked food

Food and variety is generally good, and different type of vegetable everyday which is good. However, the 4th dish can be a disappointment on some days, especially getting 2 pieces of luncheon meat. 4th dish is usually processed food, which is not ideal. Hope the 4th dish can be proper cooked food just like the 1st three dishes. There was 1 day when the fish was not fresh. Pork ribs taste good but very little meat. Lunch delivery is sometimes quite late at around 1.30pm. Customer service is good.
Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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