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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Phua Min Yee
Ms Phua Min Yee Verified Purchase
3.0 / 5

Metal piece found in meat patty!!!

One of the meat patty has metal piece in it and after feedback, the responsibility is pushed to the meat supplier saying that machinery are used to minced the meat hence spare parts would have been loosen. I didnt lodge a complain to the government agency but i heard it's a serious issue when metal piece is found in food.
Ms Nicole Eng
Ms Nicole Eng Verified Purchase
4.0 / 5

Pls improve quality and timing

Am generally disappointed with hewtop. Have ordered consecutively for around 5 times and quality of food is about the same, pretty average. Caterer don’t seem to improve its quality. This is my last order. What made me finally stop ordering from them was the rubber timing. 7 out of 10 times arrived on the dot at 630pm or later rendering it inedible by NEA standard. Now that I have moved on to another caterer, I’m so happy with my new caterer. Should have moved on long time ago.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 4th Nov, 5:30PM
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