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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

SG
Mr Sean Hum Verified Purchase
3.0 / 5

Declining standards, late delivery

This is the third time we ordered from the caterer, having renewed it twice. Unfortunately, the standards seem to be declining, with the food swimming in starchy sauce most of the time, and being a tad too salty. Additionally, timing of food is meant to be consumed by 6.30pm but it is only delivered to us at 6.30pm, leaving no time for consumption before the recommended timing.
Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Mr KC Tan
Mr KC Tan Verified Purchase
5.0 / 5

Assorted menus with good variety and taste!

Each time we get the menu, it is alway different assortments, making up of cubed meat, chicken wings, and pork. The potato dishes are savory and appetizing.
The chicken wings are one of our favorites. The wings are seasoned well and done just right, with the skin a bit crispy and the meat cooked for a heavenly delight.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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