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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,197 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms L.
Ms L. Verified Purchase
5.0 / 5

Repeat order. Quite Tasty. Can be more creative!

Repeat order.
Customer service is professional & helpful.
Quite responsive.Delivery is satisfying at consistent time.

Food is generally fresh, esp. vegetables! Thumbs-up!
Dishes are usually tasty & balanced.
Preferred to have a less-meat 2nd dish though.
Hope to have less chicken but more fish dishes (steam fish, not fried fish) - Often "missed" the fish because it falls on Wed/Fri, hope the kitchen can toggle the menu (not everyone eat on Wed/Fri). Ended up having chicken most of the times :(
Soup can have more healthier & creative choices
Sufficient quantity, especially dish 1. Dish 2 could have more. Vegetables (dish 3) are fresh & ample, but whenever it comes in curry vegetables or melons form, too little for 3-pax.

Soup is generally good & tasty. Took the feedback on cutting down salt. which is commendable. Good job.

Value for money after using FOODLINE $25 voucher, but the process a little troublesome - need to physically mail out the voucher.

Overall a pleasant eating experience, but hoping for more CREATIVE food & soup ideas! Can have fruit soup, for example. Don't need to use pork & chicken all the times!

Cheers!

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 30th Oct, 4:00PM
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