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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Janet Chew
Ms Janet Chew Verified Purchase
4.0 / 5

Disappointed

I was disappointed with the dishes... Looking at other reviews it seem to me, mine could be from a 3rd party kitchen. I ordered food for 2 pax but the portion of the meat was only enough for 1 pax... For example one of the dish contain only 3 piece of chicken meat.... How could that be for 2 pax. These tingkat meal was for my elderly parents so when they said not enough, it's really not enough as both of them were small eater.
Ms L.
Ms L. Verified Purchase
5.0 / 5

Repeat order. Quite Tasty. Can be more creative!

Repeat order.
Customer service is professional & helpful.
Quite responsive.Delivery is satisfying at consistent time.

Food is generally fresh, esp. vegetables! Thumbs-up!
Dishes are usually tasty & balanced.
Preferred to have a less-meat 2nd dish though.
Hope to have less chicken but more fish dishes (steam fish, not fried fish) - Often "missed" the fish because it falls on Wed/Fri, hope the kitchen can toggle the menu (not everyone eat on Wed/Fri). Ended up having chicken most of the times :(
Soup can have more healthier & creative choices
Sufficient quantity, especially dish 1. Dish 2 could have more. Vegetables (dish 3) are fresh & ample, but whenever it comes in curry vegetables or melons form, too little for 3-pax.

Soup is generally good & tasty. Took the feedback on cutting down salt. which is commendable. Good job.

Value for money after using FOODLINE $25 voucher, but the process a little troublesome - need to physically mail out the voucher.

Overall a pleasant eating experience, but hoping for more CREATIVE food & soup ideas! Can have fruit soup, for example. Don't need to use pork & chicken all the times!

Cheers!

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 35 pax for delivery on 12th Dec, 12:00PM
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