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Hewtop Catering Pte Ltd review

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Tingkat
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Hewtop Catering Pte Ltd review

Exceptional 4.6/5 Last 6 months
9,572 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 14th Apr 2020
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Food
Service
Value
Reviewed on 14th Apr 2020 Verified Purchase
Overall food was ok. Just that the egg on the first day is too salty.

Delivery person hang on the gate but the contents were dripping and it made a mess on the floor for first and second day.

Review was made on second day.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Veg and soup
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 14th Apr 2020
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Value
Reviewed on 14th Apr 2020 Verified Purchase
The portions are good and more than enough for 4 of us, we have 2 growing up children. We are a happy customer and will continue after our trial.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 13th May 2020
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Food
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Value
Reviewed on 13th May 2020 Verified Purchase
Food portion is big. Value tingkat and worth to try. There is one time one of the dish cannot eat and caterer provide compensate in the next day. WhatsApp service is bad, need to dial in to get support instead.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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Service
Value
  • Home meals
  • B Bukit Batok East Avenue 6
  • 13th Apr 2020
  • 2 Pax
Reviewed on 15th May 2020 Verified Purchase
Service is good. Staff attended to my numerous questions and is willingly to accommodate changes on the possible situations i may encounter should i need to make changes. The taste of food, on the other hand, needs to improve.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 5th May 2020
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Food
Service
Value
Reviewed on 5th May 2020 Verified Purchase
Very good portion and nice food. I opted out the soup and gotten some pretty good finger food which my kids can eat.
Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: The additional 4th dish..
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2020
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Value
Reviewed on 21st Apr 2020 Verified Purchase
The vegetables for first day was horrible. There was lots of sand and the roots of the vegetables with sand was served in the boxes. The Tau Kee dish with Black Fungus also tasted sandy. Food from second day onwards tasted much better. I would also ... More like to comment on the service quality of this caterer. They are not responsive to my text messages. I had to chase them for their bank details to make payment to them. On the fifth day, my food was not delivered and I called and texted them for close to 2 hours then got a response from them. They claimed that driver has delivered the food, but I been checking my door every 10-15 mins and didnt see the food delivered. They compensated by extending the trial by 1 day.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Chicken Drumlet
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2020
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Food
Service
Value
  • Daily meals for old parents.
  • Serangoon North
  • 13th Apr 2020
  • 2 Pax
Reviewed on 21st Apr 2020 Verified Purchase
First day, the veg had spoilt. Fed back and replied with apology and will send extra dish for next day. Day 2, no extra dish but food was good. Fed back why not extra dish or portion and replied sorry will add next day. Day 3 came with extra dish, ... More but soup turned sour and spoilt. Fed back but no replies this time. I didn't bother to chase up for any apology/compensation. Will not reorder again.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 15th Apr 2020
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Value
Reviewed on 15th Apr 2020 Verified Purchase
First time order here. The portion for 2 is generous. The soup taste was ok. Mui Choy Pork Belly consider good. But one thing is bad and disgusting which is their stir fry vegetable. The whole plate of vege is sour, I guess it had spoiled and also ... More they didn’t even chop off the vegetable root and cook..
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Mui choy with belly meat
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
2.0 /5
(Verified Purchase)
Reviewed on 17th May 2020
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Food
Service
Value
Reviewed on 17th May 2020 Verified Purchase
1. Photos are deceiving
2. Never had so much repeated veg dishes in any tingkat service I've ordered before (same veg x8 times in 20days)
3. Most dishes are just way too bland or doesn't taste good (even for a non picky eater), eg: potato came ... More soggy or uncooked. Too many repeated dishes in 20 days... Often no meat included, fish came but it isn't fresh.
4. Even soup taste bad, I mean, how could one ruin soup?
5. Dinner tingkat came at 3pm which is way too early for any dinner time
6. All other caterers I've ordered from will send me their latest menu automatically. This company doesn't, even when I asked for it, management can see my msg but chose not to reply. Very bad service.
7. I always look forward to tingkat daily but Hewtop is the only catering I hope to end asap. DO NOT ORDER.
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No

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