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Hewtop Catering Pte Ltd

4.3 / 5 (7,608 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4151)

Reviews (7,608)

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7,608 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Toh Yuan Siew
Ms Toh Yuan Siew Verified Purchase
1.0 / 5

Worst tingkat ever, worse than caipng

Most of the food items tasted weird. Most of the soup had the pig stomach hidden inside or just had some random ginger.
Almost every week there is sesame oil chicken and I've never had sesame oil chicken tasted this bad. I've never had steamed egg tasted this bad. The only items I feel acceptable are maybe the fish items but still its all fried.
The cereal items are cooked way too hard.
Complained about the food already but no improvement at all. Like I hated pig stomach smell so I requested for no pork but they said soup cannot have no pork. I don't mind if they cooked with pork ribs. But there was once I had this beef dish it tasted so bad like it's some old meat. Basically all the chicken beef pork items tasted so bad.
The vegetables are also super weird. It felt like they just boiled it in water and the vege smell is very strong. Sometimes the vegetables are also weird weird and rare vegetables or with weird sauce. And most of the times the vegetables only had stems and no leaves. Egg dishes cooked with onion or other stuffs the egg looked damn pathetic n little probably less than one egg only but filled with onions.
No effort made in cooking at all, worse than caipng stall.
Sometimes I don't even know if the food are safe to eat because of the weird taste.
Totally not worth it.
Most of the time they don't even follow the menu items that were written for the week.
Mr Eric kok
Mr Eric kok Verified Purchase
5.0 / 5

Food was affordable value for money

The food was home cook, decent just average but not much so salty. portions are generous and it’s great value for money, but sometime the dishes repeat food servings are enough to feed 1 person. repeat order for a long time. The caterer for deliver puncture great service,
Ms Nelly
Ms Nelly Verified Purchase
3.0 / 5

Many repeat

For 20 days meal, there were quite a number of repeats. Can be 4 times of the same dishes. And a lot of fried food (processed food). The vegetables are often overcooked. FYI, Kim's Catering and Hewtop Catering are the same company with the same tingkat menu,
1.0 / 5

Bad experience from Hewtop

Complete negative experience. Food came at 9pm. We called repeatedly but there was no news after one call at 6pm and just a sudden drop off. Can expect that there is no support from Hewtop after office hours.

There was no means to ask for any help from anyone.

Food was mediocre. 4th dish is just fried stuffs which was repeated through the week
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,137 customer responses.

  • On time or up to 30 min early: 5,728 (80.3%)
  • More than 30 min early: 1,227 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,580
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,227
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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