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Hewtop Catering Pte Ltd

4.3 / 5 (7,611 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4153)

Reviews (7,611)

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7,611 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

AL
Ms Amy Verified Purchase
4.0 / 5

We received gone bad sour soup everyday

Even though the dinner option says delivery between 3-6pm, they deliver in the afternoon during lunch time at around 1-2 for dinner Tingkat. By the time we get home from work to consume, it starts to turn sour. We have never once drank the soup as it is always sour by the time we are home. Do not recommend
Mr See Yue Siang
Mr See Yue Siang Verified Purchase
4.0 / 5

The soup is not sealed, very high chance that it will spoil

This is not the first time I ordered from Hewtop. The food generally is fine. But this time they seem to have gone back to their old style of handling the soup, which is without sealing and put in plastic bag. Really hope thay can go back to sealing the soup because I had many encounters whereby the soup turns sour and I had to throw it away.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,139 customer responses.

  • On time or up to 30 min early: 5,729 (80.2%)
  • More than 30 min early: 1,228 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,581
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,228
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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