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Hewtop Catering Pte Ltd

4.3 / 5 (7,609 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4151)

Reviews (7,609)

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7,609 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Yining
Ms Yining Verified Purchase
4.0 / 5

Full of chicken

Food was tasty. However, out of 9 soups, 8 were chicken soup and 1 pork. I was short of 1 soup because I got wrongly delivered 4 dishes instead of 3 dishes+1 soup. The menu has at least 1 chicken dish/soup everyday. The most ultimate was 3 chicken dishes + soup (see photo). I had ordered from this caterer years ago and remember the menu had more variation.
Choose one Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes) Choose one Choose one
5.0 / 5

Not a recommended tingkat

Had bad experience with Hewtop catering tingkat.
First, no food delivered on the last day of 10 days trial, thankfully with foodline help we are able to get refund.
Second, we are surprise when sometimes the food delivered with box opened inside the plastic bag. The box doesn’t seems able to close properly as well.
Third, the food seems to be prepared by Kim Catering (sister company) but they put a different pricing even the menu are the same with higher pricing on hewtop.
Nothing to comment for the food, still acceptable

Delivery Feedback

Based on 7,137 customer responses.

  • On time or up to 30 min early: 5,728 (80.3%)
  • More than 30 min early: 1,227 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,580
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,227
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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