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Hewtop Catering Pte Ltd

4.3 / 5 (7,608 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4151)

Reviews (7,608)

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7,608 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Shook Huay Gay
Ms Shook Huay Gay Verified Purchase
5.0 / 5

Back to nice home cooked food and generous portion

I was on the verge of not renewing tingkat order with HewTop Catering after enduring 3 months of lousy food - got 3 days in a week canned sardine (not even effort to cook it), deep fried spring roll, samosa, chicken wings..... besides giving me pork which I indicated I don't want pork. There was vast improvement in the quality of food and portion about a week before my order expires. Back to the home cooked food in the past. This makes me continue order with HewTop Catering. I had been ordering from this caterer for years
Mrs Lydia Lee
Mrs Lydia Lee Verified Purchase
5.0 / 5

Simple dinner. Sometimes good. Sometimes ok only

These 2 nights of dinner were my personal least favourite. One of it has tofu cheese, fried sotong balls, minced pork and stir fry potatoes(quite good). It wasn’t good overall to me personally as it has 2 pre-cooked frozen dish.
The other dinner is just as disappointing. No meat on the pork knuckles, only skins and bones. While only a few slices of thin meat stir fry with onions
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Wong Chong Hon
Wong Chong Hon Verified Purchase
3.0 / 5

Food is improperly packed and spilled all over.

Food is always improperly packed. The soup was packed in a slanted manner and all the soup spilled all over the plastic bag with nothing left in the container for us to drink. Feedback to customer service already still like that. In the end, cancelled the order.

Delivery Feedback

Based on 7,137 customer responses.

  • On time or up to 30 min early: 5,728 (80.3%)
  • More than 30 min early: 1,227 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,580
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,227
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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