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Hewtop Catering Pte Ltd

4.3 / 5 (7,608 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4151)

Reviews (7,608)

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7,608 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JC
Mr Jordan Chong Verified Purchase
5.0 / 5

Soup leaking event and timeliness are improving...

Getting better in term of delivery. Only leaked half soup at one time. The soup only turned sour after 730pm (2 times). Hope everything is getting better. Delivery timing is also getting more consistent now before 6pm (as opposed to a few times 650pm).

The relief driver is better as he did buy us a soup from nearby kopitiam after it leaked. The current driver is different but seems better by not throwing the soup on our stool outside the door.
Ng Hui Chun
Ng Hui Chun Verified Purchase
1.0 / 5

Not recommended.

Dishes are repeated consecutively. Eg 3 days of exact same pumpkin and pig stomach soup. Feels like leftovers are being served. Same Vegetables are always repeated. We received 2 days of rotten cabbage and soured veg another day.
Delivery timing was not consistent. Once as early as 2.30pm, and next day 6.55pm. there was no update even when there is delay. We almost ordered alternative grab good already.
My son said he will not come home for dinner if we order this again. Enuff said.
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Delivery Feedback

Based on 7,137 customer responses.

  • On time or up to 30 min early: 5,728 (80.3%)
  • More than 30 min early: 1,227 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,580
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,227
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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