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Hewtop Catering Pte Ltd

4.3 / 5 (7,611 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4153)

Reviews (7,611)

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7,611 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
3.0 / 5

Service standard has rooms for improvement

On 2 occasions where the food served were much smaller portions than normal. Feedback to caterer and gotten a replacement dish as caterer admitted the smaller portions were served wrongly. However, the replacement dish had also failed to deliver on the first attempt, and this created a worst impression on the overall quality of service.
TY
Mr Terence Yeo Verified Purchase
5.0 / 5

Hewtop tingkat dinner is tasty and value for money.

Hewtop tingkat dinner is mostly delicious esp soup but on occasions when the food can be tastless such as soggy scrambled eggs, turnips etc. Hopefully, can have more rong tau foo dish, fishcakes and fishballs. More greenish vegs such as kai lan and chye sim. So far no liver yet, hope to have liver & mutton . Prefer to have fried or omelete eggs than soggy scrambled eggs.

Delivery Feedback

Based on 7,139 customer responses.

  • On time or up to 30 min early: 5,729 (80.2%)
  • More than 30 min early: 1,228 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,581
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,228
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 10 pax for delivery on 20th Nov, 6:30PM
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