- Lunar 7mth Praying
- Clementi Avenue 5
- 11th Aug 2024
- 20 pax
- Get-Together Mini Buffet @$11.90/pax
Hock Hoe Heng Catering
Not MUIS certified
FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5
Customer Photos (765)
Reviews (475)
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51 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Friends/Family Event
- Lengkong Empat
- 9th Aug 2024
- 15 pax
- Get-Together Mini Buffet @$11.90/pax
Catering on NDP
The food serving was small for an order of 15 pax. the noodles given was much more than the other dishes. however, there is a kind of smell in the noodles which made me throw all away. as i am worried that the food will affect my guest. Sad experience. in the end, i have to order GRab food.
- Birthday
- Woodlands Loop
- 9th Aug 2024
- 15 pax
- Get-Together Mini Buffet @$11.90/pax
Not Recommended. There are definitely better options.
Portion was definitely not sufficient for 15pax.
Opted for self-collection at 4pm and when I arrived at 1550hrs the store was closed for the day. Was informed that the food was left on the table outside the store unattended. Upon inspection, food was found to be cold.
Food tasted below average as it was cold when I collected.
This is the 1st time i'm ordering from this caterer and would definitely be my last.
Would not recommend this caterer to anyone else.
Opted for self-collection at 4pm and when I arrived at 1550hrs the store was closed for the day. Was informed that the food was left on the table outside the store unattended. Upon inspection, food was found to be cold.
Food tasted below average as it was cold when I collected.
This is the 1st time i'm ordering from this caterer and would definitely be my last.
Would not recommend this caterer to anyone else.
L
- House Warming
- Upper Changi Road East
- 23rd Jun 2024
- 1 pax
- Happiness Delight (Serves 8-10pax)
Could be better
Ordered lotus leaf fried rice but was told its out of stock. Food arrived late on function day. Paying $35 for delivery service was steep and was late! Causing anxiety and embarrassment to the host. Don't expect customer support to answer your call or respond to you in a timely manner.
A
- Baby Full Month
- Bedok North Avenue 4
- 21st Apr 2024
- 20 pax
- Get-Together Mini Buffet @$11.90/pax
Will consider other caterer
Order the food for 2 straight days with different menus and was very disappointed with both days food portion.Both day also for 20pax.1st day forgot to take photo, however, 2nd day food portion seem to be bigger but please enlighten me,how is any of the dish can feed 20 people.Food taste wise is still decent.
Hock Hoe Heng Catering responded6th May 2024 04:09 PM
Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
A
- Baby Full Month
- Bedok North Avenue 4
- 20th Apr 2024
- 20 pax
- Get-Together Mini Buffet @$15.90/pax
Bad
Forget to take photo.Food portion was pretty small and looks like only able to feed for 10paxs instead of 20.Please refer to my 2nd review also.
Hock Hoe Heng Catering responded6th May 2024 04:09 PM
Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
D
- Birthday
- Choa Chu Kang Street 62
- 30th Mar 2024
- 15 pax
- Get-Together Mini Buffet @$11.90/pax
Remind all not to order this caterer pls
Cater for 15 pax but only enought for 10pax .
1 and last to order this caterer, sorry to said that.
Food portion are bad no recomedation to others
1 and last to order this caterer, sorry to said that.
Food portion are bad no recomedation to others
- Corporate/Company Event
- Ubi Road 1
- 8th Mar 2024
- 1 pax
- Happiness Delight (Serves 8-10pax)
Value for money
Delivery is on time and driver is friendly. Overall food is OK but the Noodle is very blend and dry..
- Friends/Family Event
- Bukit Batok
- 10th Feb 2024
- 1 pax
- Blossom Bundle (w/Yu Sheng)
Yu Sheng preparation too early need
The food arrived thirty minutes ahead of schedule. The food was well prepared and the portion size was appropriate. We had to miss the lo hei and there was a bad smell in the Yu Sheng.
- CNY Reunion Dinner
- Telok Blangah Drive
- 9th Feb 2024
- 16 pax
- Fortune Mini Buffet (w/Yu Sheng)
Disappointing and not worth the money
Very disappointed with the order. The order was for 16 pax but other than the pineapple rice and lohei, the other dishes were insufficient. The Four Treasure Stuffed Lettuce was so pathetic - it doesn't even cover half the tray let alone the full tray. I could see base of the aluminium tray coz the dish was not even enough to cover the whole tray. This is for 16 pax? In my opinion, it was only enough for 5 pax. As for the bak kwa, we were given about between 5 to 10 pieces of round bak kwa. I know it is complimentary but shouldn't you have given enough for 16 pax. The rest I shall not comment.
My guests tried to eat sparingly so as to leave some for others, so embarrassing and very very disappointing...
My guests tried to eat sparingly so as to leave some for others, so embarrassing and very very disappointing...
and revisit our site to complete the process.
❌Food Taste: Acceptable only, NOTHING fantastic
Fried Items taste chewy (like Soon Kueh) rather than crispy ⁉️