Ichiban Bento review

QUITE GOOD VALUE FOR MONEY (INCLUDING FREE DELIVERY). FOOD WAS ENJOYABLE, DRIVER WAS ON TIME AND POLITE, ONLINE SERVICE WAS PROMPT AND COURTEOUS. ALL IN ALL GOOD EXPERIENCE!

Ordered sushi platters for my mum’s birthday surprise, but the experience was disappointing. The driver called asking me to contact the caterer to expedite pick-up (which is weird). I called FoodLine’s hotline and found out it wasn’t operating ... More on weekends. Though a staff later called to inform of the delay after the food has been picked up (which I said was fine), but the food arrived tilted and slanted, affecting presentation.
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This bento set has a few variety of food with nice crispy chicken and curry (packed separate) for a complete meal. Nice food.

Picked up was from Kuriya Pasir Ris Mall. Good meal with a chicken rice bowl (kinda like oyako don style) and croquette.

Returned customer for their bento. Love that it comes with the sides.

Staff is friendly and called us to remind us that food is ready. Food is delicious and fresh which is inportant for raw food.

Order process was fuss free, food was delivered on time and well packed. First time trying and taste good, will order again!

Umami Sushi Platter: Excellent variety with great balance in flavors. The sushi tasted fresh.

Kuriya Maki Platter: Very well done. The maki rolls were tightly rolled and generously filled. The combination of textures and flavors worked well.

The food was very good. Biggest disappointment is the lack of communication from foodline and the items were delivered 1 hour later than the scheduled time. It was not a bad feeling to have foodline helpdesk closed during non office hours, whatsapp ... More with no response at the last 15 min. And we were only make known by another number saynig "sorry there be a delay..." in the eleventh hour. Not professional and is not customer orientated at all. Would not order through foodline again for ichi bento .
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Food was up to expectation. Repeated order and will order again will recommend to relatives and friends.