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Jiak Ba

4.8 / 5 (200 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (127)

Reviews (200)

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193 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lisa
Ms Lisa Verified Purchase
4.0 / 5

Can EAT...

First time trying Jiak Ba - not bad at all! The serving portion is generous, unlike other caterers. And the soup is really tasty - not the quick-boil type or typical vermicelli with fishball.
Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded8th Dec 2025 03:52 PM

Hi dear, thank you so much for your lovely feedback! 😊
We’re really happy to hear that you enjoyed our generous portions and especially the soup ,Your support means a lot to us, and we hope to continue serving you well. 🙏🏻

Dr Susie
Dr Susie Verified Purchase
5.0 / 5

Repeat order! Great variety of dishes, always tasty !

Repeat order! Great variety of dishes, always fresh and tasty. Highly recommend this one for your meals. Can improve on the delivery timings.
Jiak Ba responded29th Nov 2025 10:10 AM

Thank you for your continued support and for sharing your feedback! We’re delighted to hear you enjoy the variety and taste of our dishes. We appreciate your note on delivery timings and will continue working to improve. Your recommendation means a lot to us!

YEW POH MENG
YEW POH MENG Verified Purchase
5.0 / 5

Great to have free herbal tea every Tue and Fri.............

Foods overall are above satisfactory. But more variety is much appreciated. Thank you very much!!!!!
Jiak Ba responded23rd Nov 2025 06:09 PM

Thank you for your review! We’re glad to hear the food is above satisfactory. We appreciate your feedback on adding more variety and will keep working to improve. Thank you very much for your support!

5.0 / 5

Good platform for caterer on catering

Completed three cycles of 10 days Tingkat Dinner and one 20 days cycle with this same caterer. Decided to renew for the 20 days cycle (5th times). Overall the food was good. The food portion are reasonable. One adverse comment is that the Fish dish is always the same type of Fish. Need to consider different types. Wish to taste other type. On the whole, Good quality of economical food. The food is delivered daily consistently on time.
Jiak Ba responded27th Nov 2025 11:15 AM

Thanks so much for sticking with us through so many cycles ,we really appreciate your support! Glad to hear you enjoyed the food overall and found the portions and delivery timing consistent. Thanks as well for the honest feedback about the fish dish. We hear you, and we’ll definitely look into adding more variety so you can enjoy different types of fish.
Thanks again for renewing the 20-day cycle ,it means a lot to us

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat Order

This was a repeat order, and I am genuinely impressed! The vegetable quality and taste have improved significantly. Everything tasted incredibly fresh, vibrant, and perfectly seasoned—a noticeable difference that makes this meal truly satisfying. It's clear that the effort is paying off. Please keep this fantastic consistency up! I'll definitely be ordering again.
Jiak Ba responded13th Nov 2025 02:07 PM

Thank you so much for your kind review! We’re really glad you enjoyed your meal and noticed the improvement. Your support means a lot, and we look forward to serving you again soon!

Dr Susie
Dr Susie Verified Purchase
5.0 / 5

New to this caterer and loved the variety and food options.

New to this caterer and loved the variety and food options. Will definitely reorder. Hope the delivery will come a little earlier, because they come almost 1pm, but its OK we can still accept it, still within the delivery time.
Jiak Ba responded23rd Oct 2025 05:04 PM

Thank you so much for giving us a try! We're thrilled to hear you loved the variety and food options. We appreciate your feedback on the delivery timing and will do our best to deliver. Looking forward to serving you again soon!

MT
Mdm Teo Verified Purchase
5.0 / 5

Food not bad and customer service is good.

First time order from Jia Ba. Food quite okay and usually do not feel thirsty after eating(No msg). The Sambal Egg is nice and well cooked. As we know the green layer on an overcooked egg yolk is a harmless compound called ferrous sulfide, which forms when the egg is exposed to high heat for too long. So far their hard boiled egg is good.

Soups are very tasty as chef boiled with soybean for most of the soups. However I have sensitive stomach, so the soybean caused stomach bloated.

Customer service is very accommodating and agreed to change my order to 4 dishes instead of 3 dishes + 1 soup. Really appreciated.
Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded23rd Nov 2025 06:11 PM

Thank you for your thoughtful review! We’re glad you enjoyed the food and that our team could adjust your order to suit your needs. We appreciate your support!

Mr Keith Leong
Mr Keith Leong Verified Purchase
5.0 / 5

AWESOME TINGKAT MEAL

The food delivered is always piping hot, food has quite a variety and tatse good. The additional herbal tea was awesome as well.
Jiak Ba responded23rd Oct 2025 05:03 PM

Thank you for your kind words! We're so glad you enjoyed the hot food and herbal tea. Hope to serve you again soon!

Mr Hartono Ng
Mr Hartono Ng Verified Purchase
5.0 / 5

Worth trying

Food taste is good. Portion is just enough. However would like to feedback on delivery timing, most of the delivery are nearer to 1pm
Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded20th Oct 2025 09:37 AM

Thank you for your feedback! We're happy to hear you enjoyed the food and portion size. We appreciate your comment about the delivery timing — we’ll look into this and do our best to improve. Thanks again for your support!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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A customer just ordered for 25 pax for delivery on 27th Nov, 11:00AM
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