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Jiak Ba

4.8 / 5 (200 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (127)

Reviews (200)

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200 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Dr Susie
Dr Susie Verified Purchase
5.0 / 5

New to this caterer and loved the variety and food options.

New to this caterer and loved the variety and food options. Will definitely reorder. Hope the delivery will come a little earlier, because they come almost 1pm, but its OK we can still accept it, still within the delivery time.
Jiak Ba responded23rd Oct 2025 05:04 PM

Thank you so much for giving us a try! We're thrilled to hear you loved the variety and food options. We appreciate your feedback on the delivery timing and will do our best to deliver. Looking forward to serving you again soon!

MT
Mdm Teo Verified Purchase
5.0 / 5

Food not bad and customer service is good.

First time order from Jia Ba. Food quite okay and usually do not feel thirsty after eating(No msg). The Sambal Egg is nice and well cooked. As we know the green layer on an overcooked egg yolk is a harmless compound called ferrous sulfide, which forms when the egg is exposed to high heat for too long. So far their hard boiled egg is good.

Soups are very tasty as chef boiled with soybean for most of the soups. However I have sensitive stomach, so the soybean caused stomach bloated.

Customer service is very accommodating and agreed to change my order to 4 dishes instead of 3 dishes + 1 soup. Really appreciated.
Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded23rd Nov 2025 06:11 PM

Thank you for your thoughtful review! We’re glad you enjoyed the food and that our team could adjust your order to suit your needs. We appreciate your support!

Mr Keith Leong
Mr Keith Leong Verified Purchase
5.0 / 5

AWESOME TINGKAT MEAL

The food delivered is always piping hot, food has quite a variety and tatse good. The additional herbal tea was awesome as well.
Jiak Ba responded23rd Oct 2025 05:03 PM

Thank you for your kind words! We're so glad you enjoyed the hot food and herbal tea. Hope to serve you again soon!

Mr Hartono Ng
Mr Hartono Ng Verified Purchase
5.0 / 5

Worth trying

Food taste is good. Portion is just enough. However would like to feedback on delivery timing, most of the delivery are nearer to 1pm
Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded20th Oct 2025 09:37 AM

Thank you for your feedback! We're happy to hear you enjoyed the food and portion size. We appreciate your comment about the delivery timing — we’ll look into this and do our best to improve. Thanks again for your support!

Ms CELINE CHEE
Ms CELINE CHEE Verified Purchase
5.0 / 5

Home-cooked tingkat lunch

First time trying this catering for my parents. Portion was sufficient for them. No complains from them, so I guess they like the food.
Will be continuing for another round of meal catering with Jiak Ba.
Jiak Ba responded23rd Nov 2025 06:12 PM

Thank you for your review! We’re glad the portions were just right for your parents and that they enjoyed the meals. We appreciate your continued support and look forward to serving your next round of meals with us.

Mr Eileen
Mr Eileen Verified Purchase
5.0 / 5

Good food , reliable delivery

The delivery is reliable, and meals usually arrive on time, packed neatly with minimal spillage. Every day, there’s a good mix of dishes that feel like proper home-cooked food—think tasty veggies, soups that actually taste like they took hours to boil, and mains that satisfy without being overly oily or salty. The ingredients always seem fresh, and there’s just enough variety to keep dinner interesting without being too atas or weird
Jiak Ba responded29th Oct 2025 05:14 PM

Thank you for your kind review! We’re glad you’re enjoying the meals and that delivery has been smooth. We’ll keep doing our best to serve you tasty, home-style food every day!

Ms NIKKIE OOI
Ms NIKKIE OOI Verified Purchase
5.0 / 5

Overall good. Will order again

First time trying Jiak Ba — overall pretty good! Delivery was on time, and the soup was surprisingly tasty. My kids really enjoyed it. The only downside was the green veggies… they had chemical taste sometimes, so I didn’t feel comfortable giving them to the kids.
Jiak Ba responded16th Nov 2025 11:50 AM

Thank you so much for giving Jiak Ba a try and for taking the time to share your experience. We’re really happy to hear that you enjoyed the soup and that your kids loved it too!

We’re truly sorry about the green veggies — they should never have a chemical taste, and your feedback is very important to us. We’ve already highlighted this to our kitchen team and supplier to make sure this doesn’t happen again.

Thank you once again for your honest review, and we hope to serve you and your family a much better experience next time! 💛

SP
Soh Pei Pei Verified Purchase
5.0 / 5

Flavourful Meat Dishes and Free Herbal Tea

Although slightly pricier than other tingkat provider, my family enjoys the food from Jiak Ba. The quantity is usually sufficient for my family of 5, the meat dishes are flavourful and I love the herbal tea that they give on Tuesdays and Fridays.
Jiak Ba responded3rd Nov 2025 06:27 PM

Thank you so much for your kind words and support! We’re really glad your family enjoys our food and the herbal tea. Your feedback means a lot to us, and we’ll keep doing our best to serve you well!

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat order

This is a repeat order for the tingkat (home-delivered meals), and overall, I'm quite satisfied, though there are a couple of points for improvement.

The soup is consistently the best part of the meal. It's always flavourful, well-seasoned, and comforting—it really hits the spot. It's definitely the highlight and the reason I keep coming back.

However, I found the vegetables to be a bit tasteless this time around. They lacked seasoning and that fresh 'oomph' that makes them enjoyable. They felt more like an obligation than a pleasant addition to the meal. A little more attention to seasoning and perhaps a different cooking method would make a huge difference.

The main dishes are usually solid, but the weak link is definitely the veggies. Keep the fantastic soup, but please pump up the flavour in the greens!
Jiak Ba responded11th Oct 2025 11:16 AM

Thank you for your repeat order and detailed feedback! 😊 We're really glad to hear that you’re enjoying the soup — it's great to know it continues to be a highlight for you. We appreciate your honest comments about the vegetables and will certainly work on improving the flavour and variety to better complement the rest of the meal. Thanks again for your support, and we look forward to serving you better each time!

Ms Yuting Hu
Ms Yuting Hu Verified Purchase
5.0 / 5

Tasty soups & good food packaging

Food packaging very good, prevent spillage. All the soups are very tasty, although my elderly father said will be thirsty after drinking the soups but I don't feel it. The other dishes are so so, healthy, meat dishes more flavorful than veg dishes. Free herbal drinks on every Tues & Fri, tend to be diluted.
Jiak Ba responded8th Nov 2025 08:15 PM

Thank you for your feedback! We’re glad you enjoyed the soups and packaging. We’ll take note of your comments about the dishes and herbal drinks to keep improving. Hope to serve you and your family again soon!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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