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Jiak Ba

4.8 / 5 (200 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (127)

Reviews (200)

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200 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

YEW POH MENG
YEW POH MENG Verified Purchase
5.0 / 5

Curry vegetables and curry chicken..........................

It would be more better if there are curry vegetables or curry chicken cooked more frequently.......
Jiak Ba responded20th Oct 2025 09:32 AM

Thank you for your feedback! We’ll do our best to include curry vegetables or curry chicken more often. We really appreciate your suggestion!

Siow Wei Jie
Siow Wei Jie Verified Purchase
2.0 / 5

Average experience

The vegetables were very green and bland in general and the soup was quite salty. The tingkat containers were also faulty as half of our deliveries had spillage. However, the caterer was receptive to our feedback on the container spillage and agreed to cut short our catering duration, which made the whole service experience acceptable.
Jiak Ba responded29th Oct 2025 06:44 PM

Thank you for taking the time to share your feedback. We’re sorry to hear that the vegetables and soup did not meet your expectations, and we sincerely apologize for the spillage issues with our tingkat containers. We’re glad that our team was able to address your concerns promptly and appreciate your understanding as we worked to resolve the matter. Your feedback helps us improve our food quality and delivery service, and we hope to have the opportunity to serve you better in the future.

MG
Mdm Michelle Goh Verified Purchase
5.0 / 5

Nice food..Recommended to try..

The soup and dishes were tasty except for the vegetables which were quite bland and more varieties will be better. Customer service was good and friendly.
Jiak Ba responded20th Oct 2025 09:33 AM

Thank you for your feedback! We're glad you enjoyed the soup, dishes, and our customer service. We appreciate your comments about the vegetables and variety — we’ll definitely take that into consideration to improve. Hope to serve you again soon!

Mui Lan
Mui Lan Verified Purchase
5.0 / 5

Simply delicious home-cooked food that you will crave for!

Very impressed with the quality of the food- not too oily yet tasty. Love the gesture of including herbal tea.
Jiak Ba responded6th Oct 2025 02:47 PM

Thank you for the lovely feedback! We're so happy to hear you enjoyed the food and appreciated the herbal tea. We'll continue to keep the meals tasty and healthy for you!

E
Ms Elaine Verified Purchase
4.0 / 5

Tingkat lunch was good & delivery is always on time.

Delivery is punctual & I like their fried fish and the herbal chicken soup. I like the sweet & sour pork, texture juz nice
Jiak Ba responded11th Oct 2025 11:14 AM

Thank you so much for your kind words! 😊 We're glad to hear that your delivery was punctual and that you enjoyed our fried fish, herbal chicken soup, and sweet & sour pork. It means a lot to us to know that the flavors and textures hit the mark for you. We look forward to serving you again soon!

SP
Soh Pei Pei Verified Purchase
4.0 / 5

Love their delivery in tingkat containers!

This is my first time ordering from Jiak Ba. I was initially attracted to order from them because they offered a delivery in tingkat container option. For my family of 5, they delivered 2 tingkat containers and the amount was mostly sufficient for my family. Their food taste fantastic and after 10 days, I've decided to renew for another 20 days with them.
Jiak Ba responded6th Oct 2025 02:47 PM

Thank you so much for your kind feedback! We're really glad to hear you enjoyed the food and that the tingkat containers worked well for your family. It means a lot to us that you’ve chosen to renew for another 20 days — we’ll continue doing our best to serve you and your family well!

AC
Angeli Chia Verified Purchase
5.0 / 5

Food portion very generous. Highly recommended

This is my first time ordering from this caterer. The dishes are less oily and salty. The vegetable a bit hard for elderly. Hope they will cook their vegetable a bit softer. Food portion is very generous for 1 pax. Delivery time was consistent at 11 am which was very good. Highly recommended.
Jiak Ba responded4th Oct 2025 12:39 PM

Thank you for your feedback! We're glad you enjoyed the food and generous portions. Noted on the vegetables — we’ll work on making them softer, especially for elderly customers. Happy to hear the delivery time was consistent too. Thanks for your support and recommendation!

ML
Mdm Maureen Lim Verified Purchase
5.0 / 5

Recommended

Delivery was around the same time each day which is great as my family and I can schedule our time to ensure someone is home to retrieve it. Food is still warm when it arrives and portions are good, not too little. Soup is flavourful and rich too. Would recommend!
Jiak Ba responded27th Sep 2025 01:47 PM

Thank you so much for your thoughtful feedback! We're glad to hear the consistent delivery timing has been helpful for your family, and that the food arrives warm and in satisfying portions. It’s also wonderful to know you enjoyed the richness of our soups. We truly appreciate your recommendation and look forward to serving you again!

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat order

This is a repeat order for me, which speaks volumes about the convenience and overall quality of this tingkat service. The absolute star of the meal, hands down, is the soup. It is consistently the highlight—always piping hot, wonderfully nourishing, and deeply flavourful. It genuinely feels like home-cooked goodness every time. However, I have to point out the persistent issue with the vegetable dishes. They are reliably a bit tasteless and often lack the seasoning or punch needed to make them exciting. They really need to step up the flavour profile on the greens to match the quality of the superb soup and other main courses.
Jiak Ba responded11th Oct 2025 11:15 AM

Thank you for your repeat order and kind words! 😊 We're so happy to hear that you enjoy the convenience and especially the soup – it's great to know it brings that home-cooked feeling. We appreciate your honest feedback about the vegetables and will definitely work on improving their flavour to better match the rest of the meal. Thanks again for your support!

YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Good platform for caterer on Foodline Catering providing ano

Completed three cycles of 10 days Tingkat Dinner with this same caterer. Decided to renew for the 20 days cycle (4th times). Overall the food was good. The food portion are reasonable. One adverse comment is that the Fish dish is always the same type of Fish. Need to consider different types. Wish to taste other type. On the whole, Good quality of economical food. The food is delivered daily consistently on time. Will renew for another 20 days commencing 13/10/25
Jiak Ba responded23rd Nov 2025 06:08 PM

Thank you for your continued support! We’re glad to hear that you enjoyed the food, portions, and our timely delivery. We appreciate your feedback on the fish dishes and will look into adding more variety. Thank you for renewing again — we look forward to serving you for your next 20-day cycle!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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