Overall, the meals are generally nice and flavorful! However, there is room for improvement when it comes to the range of ingredients used. Adding a bit more variety to the daily dishes would make the experience even better
Jiak Ba responded9th Aug 2026 12:34 PM
Thank you for your feedback 😊 We’re glad you enjoyed the meals and flavours. We appreciate your suggestion on having more variety in the ingredients and will share it with our team for improvement. Thank you for your support! 🙏
Not many caterers offer one pax tingkat. This caterer provides decent portion for one pax (elderly).
Caterer was very nice to postpone start date due to last minute emergency. Customer service was very helpful throughout the entire ordering process.
Jiak Ba responded31st Jul 2026 10:18 AM
Thank you so much for your kind review! We're glad to hear that our one-pax tingkat service suited your needs and that the portions were just right. We're also pleased that our customer service team was able to assist you with postponing your start date during your emergency and make the ordering process a smooth one. Your support means a lot to us. Thank you for choosing Jiak Ba, and we look forward to serving you again! 😊
Overall good quality standard and portions. We like the food and repeat customer.
Food is usually on time before 5 pm.
Jiak Ba responded31st Jul 2026 10:12 AM
Thank you for your continued support! We're delighted to hear that you enjoy the quality, generous portions, and timely delivery of our meals. It means a lot to us that you've chosen to be a repeat customer. We look forward to serving you again!
Food was very good. variety was good. delivery was ln time and taste was good. no complaints so far.
Jiak Ba responded31st Jul 2026 10:11 AM
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the food, variety, taste, and on-time delivery. Your support means a lot to us, and we look forward to serving you again soon!
Most of the dishes tasted okay except for the mini steamed char siu siew mai that has very strong pork taste and no char siew taste at all. Veg Beehoon, Taro pork ribs, Prawns & FOC Herbal Chic were yummy. Agar agar was used in the mixed fruit jelly, which we don't really fancy. Food arrived a little late and the plates given were even smaller than the small paper plates I bought for eating of cakes.
Jiak Ba responded22nd Jul 2026 11:12 AM
Thank you for your honest feedback. We're glad you enjoyed the Foods. We sincerely apologize for the late delivery and plate size. Your feedback has been shared with our team for improvement. We truly appreciate your support and hope to serve you better next time. 🙏
Good portions and tasty, not too salty so kids also can eat.
delivery about 3-4pm, good because don't have to worry if the food is coming. not so good because food gets cold by the time we eat at 7pm
Jiak Ba responded31st Jul 2026 10:22 AM
Thank you for your kind review! We're so glad to hear that you enjoy our generous portions and that the meals are tasty and suitable for the whole family.
We also appreciate your feedback regarding our delivery timing. We understand that the food may cool down by dinner time, and we recommend reheating it before serving to enjoy it at its best. Your comments are valuable to us, and we'll certainly take them into consideration as we continue to improve our service.
Thank you again for your support, and we look forward to serving you and your family again!
The tingkat food arrived on time and was still warm. The dishes were well-balanced, with a good variety of vegetables, meat, and soup. The portions were sufficient for my family, and the taste was homely without being too oily or salty. Overall, it offers good value for money and is a convenient option for busy weekdays. I would order again.
Jiak Ba responded22nd Jul 2026 11:14 AM
Thank you for your wonderful feedback 😊 Your support means a lot to us, and we look forward to serving you again on your busy weekdays! 🙏
Food was up to standard. They are usually early in delivery. Sufficient portions. Will repeat order.
Jiak Ba responded2nd Sep 2026 09:52 AM
Thank you so much for your support! 🥰 Glad to hear you enjoyed the food, generous portions and timely delivery. We’re really happy to know you’ll be ordering again! ❤️