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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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145 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

SS
Ms Shannon Sin Verified Purchase
3.0 / 5

Do not recommend

Food quantity is very little. Food does not taste good. Sometimes, the egg is burnt. Value of the food is not worth the amount paid.
Ms SY NG
Ms SY NG Verified Purchase
3.0 / 5

So far so good

The food portion is good but no much varieties. The dishes were repeated for days. The green vegetables turned yellowish when consumed it at 7pm.
Ms Di Zhang
Ms Di Zhang Verified Purchase
3.0 / 5

Will not renew

We really don't like this menu, there is always a deep-fried dish every time and the whole menu feels very lousy. not suitable for my child and family. when ordered I marked no spicy no fish with bones, however, we receive spicy fish with bones on one dinner. the delivery is also too early, we receive our dinner at 3:30 pm, some of the food doesn't smell good when its dinner time.
KK
Mr Kenneth Koh Verified Purchase
3.0 / 5

Ok tingkat. Room for improvement

Food is average. Portion is quite small for some dishes. Soup comes with chicken almost everyday. Chicken meat is the main stay almost everyday. Can have more variety for protein. Delivery was fine except for the occasional spillage.
10 days Trial Package 10 days Trial Package
Ms Irene Koh
Ms Irene Koh Verified Purchase
3.0 / 5

Need room for improvement.

Food portion was small for 2pax (especially on first day).
Would be better if delivery person could just ring doorbell before leaving.
Not sure why there are no pork dishes.
Ms Sandie Fun
Ms Sandie Fun Verified Purchase
3.0 / 5

Food is warm and on time but portions too little

We like that the food is still warm on arrival and reaches us between 11am to 12pm. However, food portions are to little even for light eaters like us. A lot more processed food used compared to other providers. Internal processes need improvement e.g. slow response from customer service, no time stamp on food until we asked for it, no weekly menu provided, delivery cancelled at short notice without valid reason.
20 days Trial Package 20 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 30 pax for delivery on 1st Nov, 12:00PM
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