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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Alvin Lim
Mr Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering Services' dinner tingkat service. We really like their food!
Mr Ernest koh
Mr Ernest koh Verified Purchase
5.0 / 5

Great

Food is of good and consistent quality. have been supporting this vendor for many years and will continue to do so in the future
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
3.0 / 5

Wrong order repeated for 2 days

On the first day of this contract, the order was wrongly delivered. Ordered 4 dishes but delivered with 3+soup. This mistake was repeated on the second day, and the compensation did not arrive on the agreed date. Although the compensation was subsequently fulfilled, the mistake was done by the driver who he got mixed up with the orders. Anyway, such incident should not have happened if the orders were clearly labelled. Obviously, the caterer needs to take action to prevent such mistakes in the future. Overall, the food quality is acceptable at this price point, but the service can be better improved.
Mr Leonard Toh
Mr Leonard Toh Verified Purchase
3.0 / 5

More like 2.5*. Read my full comments for details

It's more like 2.5*. Was expecting better food as other reviews rating were high. Curry chicken is salty and too much coconut and not to my taste. Spring roll and wheat prawn are soft and soggy. Sweet sour fish was ok but the side ingredients turned bad pretty quick. Beehoon and mixed ven with mushrooms are the best dishes so that's kind of sad... Elcairs are standard nice. Portion are pretty big so just order the exact number of pax and don't need to order more imo.

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 45 pax for delivery on 31st Oct, 11:30AM
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