Robert Catering Services

Food is of good and consistent quality. have been supporting this vendor for quite sometime and will continue to do so

The dishes were delicious. The only thing is that they take a long break during the Christmas and CNY holiday.

Very disappointed with the service as no delivery on the first day, food delivery was too early before 3pm and it was cold. Food portions were too little but was okay.

Food is ok, however, the dates in which there were no delivery was not communicated to us. We had to check in with them on the day itself when we notice that there was no delivery.

First and last time i will order from them. VERY BAD SERVICE!!!

Ordered the Trial 3days Tingkat dinner to try when I only received food for the 1st day. to my disappointment, I must say they are unprofessional and goes MIA without prior notice. I ordered food for my children, but in the end this happens.

Below is what i encounter:

2nd day around 5pm, the food have not received. Called to check they said the Kitchen has some issue this noon and has been fixed. food is on the road. Still can tell me that the website stated clearly that dinner is from 4-6pm and hang up my phone abruptly.

So fine I waited. close to 6pm, food still not arrived. This time they get the driver to call me. Driver said the delivery guy is first day and ask me to be patient.

3rd day, totally no calls and no delivery. don't even want to pick up my calls anymore.

Food variety was fine initially but the quality degraded nearer to the Chinese New Year period. Sausages were served at least thrice during a 20-day period. Delivery times were unpredictable - it could vary from 3.30pm to 5.15pm. Response time was poor, my WhatsApp messages were ignored over several occasions.

My family like the dishes from this caterer. The vegetables is fresh. Only sometimes 1-2 dishes can be repeated.

Day 1 food was unexpectedly good. Unfortunately, forgot to take a picture. Day 2 and 3 were okay. Chicken tasted almost the same both days. Enjoyed having the pineapple rice for variety.

Noted that Combo Menus are served twice a week and that rice will not be required. Since I ordered additional rice and paid for the full duration, shouldn't the order include the packets of rice even when combo meals are served?

"All foods are low in cholesterol, low in salt, uses pure vegetable oil and no MSG."
Food was up to our expectation as indicated.

Service standard could have been better.
I wasn't impressed initially when there was no reply to my enquiry made. I even have to follow up on requesting an amended invoice so that I can made the payment in time for the delivery the next day. It could have been better if I were informed in advance that there might be a delay due to high call volume.

Yes food is good and delivery is on time. have been buying for quite sometime and will continue to support