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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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964 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ernest koh
Mr Ernest koh Verified Purchase
5.0 / 5

Great

Food is of good and consistent quality. have been supporting this vendor for many years and will continue to do so in the future
Jess
Jess Verified Purchase
5.0 / 5

Awesome!

Great variety of dishes, we never get bored! Child full of praises for the food too. Delivery is always on time, almost always the same timing
Ms Jasmine
Ms Jasmine Verified Purchase
4.0 / 5

Good portions & soup, but repetitive menu & soggy fried food

Our order term lasted for 30days over 10weeks, every Mon-Wed. We received our food most of the days at around 3.15pm . We saw others review that the curry chicken was good, unfortunately we only had it once, no doubt that was good. Some other dishes we like were braised taukee, some of the seasonal vegetables, and in general soup was good. Portion is satisfactory as all 4 paxes can eat alot and there can still be leftover on some days. However there was a repetition of tomato based potatoes almost every Monday from our impression, the menu rotation was not that good, and the potatoes were usually undercooked. There were many occasions we received fried items like fried fish fillet, fried chicken wing, fried processed crab claws, fried chicken cutlet - we personally feel fried food is not suitable for Tingkat menus because cooking is done around 1pm and delivery takes place around 3 to 7pm - items are usually soggy and lose their supposed crisp. It was one of the most value for money tingkat plans on Foodline previously, but now there's a substantial increase in price, so it is not likely that we would order again anytime soon, considering mixed opinions as above.
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Ms Jen Kho
Ms Jen Kho Verified Purchase
5.0 / 5

Home-Cooked Taste That My Kids Enjoyed

It was my first time ordering from them. Honestly, the food was not too salty and tasted like home-cooked meals. Although some dishes included processed ingredients, the overall experience was good. My kids especially liked the soup and even ended up eating some vegetables. I personally enjoyed all the soups too. Unfortunately, I didn’t manage to take any photos. I will definitely order from them again.
Alvin Lim
Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering Services' dinner tingkat service. We really like their food!
Stephanie
Stephanie Verified Purchase
1.0 / 5

Bad Service

Pretty disappointed. There will be once per week that the food will be delivered spicy. Told them everytime and no one bother. Gave up.
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Mr Lee Yun Zong
Mr Lee Yun Zong Verified Purchase
5.0 / 5

Repeated order

Food above average, soup is one of the best. delivery is early, everything went well throughout. shall continue for more weeks

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 100 pax for delivery on 20th Nov, 5:30PM
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