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Robert Catering Services

4.2 / 5 (964 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.0 / 5
Service & Communication4.1 / 5
Value4.0 / 5

Customer Photos (669)

Reviews (964)

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114 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Vel Low
Ms Vel Low Verified Purchase
  • Tingkat - 3 Dishes + 1 soup/ 4 Dishes (20 days) foodline
  • Teck Whye Lane
  • 28th Jul 2021
  • 2 pax
  • 20 days Trial Package
3.0 / 5

Too many fried food

We ordered 3 dishes and 1 soup dinner for 2pax, The portion was sufficient for us 2 adult and kid. 1st day they forgot to send rice but they replace a dish for us next day. i like their soup cover plastic wrap, wont flow out.
20 days Trial Package 20 days Trial Package 20 days Trial Package
Mr Ong Shern Teck
Mr Ong Shern Teck Verified Purchase
3.0 / 5

Average food. Smaller portion.

Ordered dinner but it arrived as early as 3pm for the entire trial. The serving is lesser as compared to other caterers for same pax, good for people with smaller appetite. Food is average, not bad nor good. Fried fishes always have fish skin which we don't like. Many dishes from different days have the same fried shallot placed which is not crispy, I rather they don't put it at all. You will also encounter the tomato starchy dishes which will repeat within a short span. But one thing special about them is that at times, they replace your plain rice with soup or fried bee hoon, which I think is not bad.
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Ms Raine
Ms Raine Verified Purchase
3.0 / 5

Food not fantastic

Food was very salty and not worth the amount.
The vegetable was sourish one time and they sent a replacement dish that next day.
Overall food is not very fantastic
Mdm Joo Keng Lau
Mdm Joo Keng Lau Verified Purchase
3.0 / 5

Too early delivery for dinner

We ordered this tingkat for dinner but delivered around 3-3:30pm which is really early as we usually eat dinner on 7pm. It was expected that it would arrive early as they said dinner would be delivered from 4 to 5pm however 3 plus is really too early. Also, the cucumber carrot dish tasted a little sour. My relative ordered this tingkat for lunch too and the dishes were exactly same as dinner menu. I really wonder if lunch and dinner were made at the same time in the morning. Also, we ordered soup and we know this is a halal so pork will not be the the soup base. So instead, chicken was used as the soup base. As chicken was used, everyday’s soup tasted the same chicken soup. My relative recommended this to me so i had quite a high expectation. This high expectation might be what made me this disappointment.
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Ms Julie Chong
Ms Julie Chong Verified Purchase
2.0 / 5

Food quality drop and often spoilt after certain period

Not under my expectation. Food either is too early reach. And too often happened that either 1 of dish or rice will be spoilt when delivery to me. Multiple request sent to caterer to change food to at least 5pm but still dinner will sent around 3 onwards.
SS
Ms Shannon Sin Verified Purchase
3.0 / 5

Do not recommend

Food quantity is very little. Food does not taste good. Sometimes, the egg is burnt. Value of the food is not worth the amount paid.
Ms SY NG
Ms SY NG Verified Purchase
3.0 / 5

So far so good

The food portion is good but no much varieties. The dishes were repeated for days. The green vegetables turned yellowish when consumed it at 7pm.
Ms Di Zhang
Ms Di Zhang Verified Purchase
3.0 / 5

Will not renew

We really don't like this menu, there is always a deep-fried dish every time and the whole menu feels very lousy. not suitable for my child and family. when ordered I marked no spicy no fish with bones, however, we receive spicy fish with bones on one dinner. the delivery is also too early, we receive our dinner at 3:30 pm, some of the food doesn't smell good when its dinner time.
KK
Mr Kenneth Koh Verified Purchase
3.0 / 5

Ok tingkat. Room for improvement

Food is average. Portion is quite small for some dishes. Soup comes with chicken almost everyday. Chicken meat is the main stay almost everyday. Can have more variety for protein. Delivery was fine except for the occasional spillage.
10 days Trial Package 10 days Trial Package

Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 100 pax for delivery on 20th Nov, 5:30PM
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