Spark and Flame Catering (The Flame Cafe N Spark Restaurant)

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Edlyn Verified Purchase

Birthday
Marina Way
19th Aug 2022
40 pax
Value Buffet

29th Aug 2022

4.0 / 5

Great buffet with tasty food

Food was tasty and received compliments from my quests. Portion provided is also sufficient. Customer service is good and overall experience was pleasant! =)

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded31st Aug 2022 10:18 AM

Dear Edlyn,

Thank you for your kind review, we are looking forward to hearing from you again.

Ms Iris Verified Purchase

Corporate/Company Event
Jalan Dua
13th Aug 2022
32 pax
7th Lunar Month Buffet Menu B @$28/pax

15th Aug 2022

5.0 / 5

Food is tasty, service is good, value for money

Food is delicious, service is good, and the food delivery staff is friendly & helpful, disposable wares' quality is good

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded17th Aug 2022 10:58 AM

Dear Iris,

Thank you for your kind review and looking forward to hear from you again.

Ms Jessie Lim Verified Purchase

Corporate/Company Event
Tuas Basin Link
13th Aug 2022
40 pax
Value Buffet

23rd Aug 2022

5.0 / 5

Good Vendor and Delivery on time

The vendor will always response to your question and it was delivered on time.
The delivery guy also will give us suggestion too.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded23rd Aug 2022 03:34 PM

Dear Ms Jessie,

Thank you for your kind review, we looking forward to hear from you again.

Ms Emily Verified Purchase

Friends/Family Event
Third Lok Yang Road
12th Aug 2022
81 pax
Value Buffet

18th Aug 2022

4.0 / 5

Value for Money caterer that highly recommended

The food portion is good enough. Food is delicious and nice. Customer service is good. The delivery was late with good communication in advance. Thanks.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded23rd Aug 2022 03:33 PM

Dear Emily,

Thank you for your kind review, we looking forward to hear from you again.

Ms RACHEL NGUYEN Verified Purchase

Corporate/Company Event
Upper Paya Lebar Road
29th Jul 2022
35 pax
Value Bento A

2nd Aug 2022

4.0 / 5

Food ok

The bento is nice. only the fish and chicken on a few ( 2 small pcs each )
Packing also ok
thank you.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded3rd Aug 2022 12:50 AM

Dear Rachel, thank you for your kind review. We hope to hear from you again.

Ms P T Verified Purchase

1st Birthday
Yishun Avenue 1
16th Jul 2022
45 pax
Value Buffet

3rd Aug 2022

5.0 / 5

Yummy food however they should be punctual

My guest were full of praises for the food quality, love the eclair and spring roll. Food portions are also very generous. However I gave a low review for the service because the second round of delivery was extremely late. Suppose to be ready by 7pm but it is only ready by 8pm. Look like they were shortage of manpower. The drink was too sweet for my guests too so have to dilute it with more water.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded12th Aug 2022 04:39 PM

Dear Paige,

Thank you for your kind feedback and sincerely apologize for the late delivery causes. We'll take your feedback to our management team to improve our logistics services.

Glad to hear your guest are enjoyed the dishes, we'll inform our operation to take note the sugar level of the beverages.

We hope to hear from you again :)

Mr Thomas Verified Purchase

Baby Full Month
A Northshore Drive
28th May 2022
60 pax
Deluxe Buffet

30th May 2022

4.0 / 5

Booking was a breeze with Elaine(FL) and Bryan(Spark)

Delivery was on time, for both timing lunch and dinner.

Dishes was nicely garnish and presentable, the food review response from guest was great except for the prawns . The prawns taste like cotton, which is soft from biting it. Ended up we closed the dish and refrain others from taking.

Do note that to confirm the number of pax before submission. They would not allow amendment of numbers.

Serving portion was enough for guest. Recommended for this caterer.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded27th Jun 2022 11:17 AM

Dear Mr. Thomas,

Thank you for your kind review and looking forward to hear from you again.

Ms Joyce Cheong Verified Purchase

Baby Full Month
Punggol Central
15th Apr 2022
16 pax
Deluxe Mini Buffet

17th Apr 2022

3.0 / 5

Over-rated caterer.

Well below my expectation. The food arrived one full hour before my stated event timing, hence the food turned cold by the time my guests arrived. Although my menu include dessert, no dessert bowl was supplied. The curry chicken is too dry with little gravy. Sweet & sour fish is salty and not enough sauce provided. The xiaobai chye dish is very skimpy.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded20th Apr 2022 10:45 AM

Dear Ms. Joyce, thank you for your kind review. We will convey your message to our kitchen team and hope to hear from you again.

Ms Amy Choy Verified Purchase

Corporate/Company Event
College Road
2nd Mar 2022
50 pax
Value Bento C

30th Mar 2022

4.0 / 5

Average caterer

This caterer was on time for delivery. The steamed yam rice with mushroom does not really taste like it is but rather plain. The Egg bean card with minced chicken is just 2 pieces of bean card only. No vegetables. Overall the food is acceptable.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded30th Mar 2022 11:08 AM

Dear Amy, thank you for your kind review and hope to hear from you again.

Fang Lee Wei Verified Purchase

Corporate/Company Event
3rd Feb 2022
20 pax
Bright Future Bento Set D 鹏程万里@ $21/pax (w/ Yu Sheng)

4th Feb 2022

5.0 / 5

Sumptuous CNY bento

The food is really good, esp the Yusheng, seabass and prawns. Portion is huge too. Delivery man is very polite.

Spark and Flame Catering (The Flame Cafe N Spark Restaurant) responded8th Feb 2022 03:02 PM

Dear Lee Wei, thank you for your kind review and hope to hear from you again

Delivery Feedback

Based on 312 customer responses.

On time or up to 30 min early: 261 (83.7%)

More than 30 min early: 21 (6.7%)

Late: 30 (9.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 218
Less than 10 min early: 2
10–15 min early: 12
15–30 min early: 29
More than 30 min early: 21
Less than 10 min late: 5
10–15 min late: 3
15–30 min late: 11
More than 30 min late: 11

🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

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Reviews (363)

Great buffet with tasty food

Food is tasty, service is good, value for money

Good Vendor and Delivery on time

Value for Money caterer that highly recommended

Food ok

Yummy food however they should be punctual

Booking was a breeze with Elaine(FL) and Bryan(Spark)

Over-rated caterer.

Average caterer

Sumptuous CNY bento

Delivery Feedback

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