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The Orange Lantern Gourmet Kitchen

4.4 / 5 (256 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.0 / 5

Customer Photos (373)

Reviews (256)

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236 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

4.0 / 5

Good tingkat option to consider

Good variety of food with menu provided so that you know what you will be having daily. Generally, my kids like the food. Good customer service. The sale person followed up with us when the subscription is ending and reminding us to make our meal arrangement if we are not continuing. They even send us the new menu for our consideration. Another good option to consider.
Ms Laureen Lim
Ms Laureen Lim Verified Purchase
4.0 / 5

Food is not bad. On time too!

Most of the food is good. I like how they have different cuisines through out the week.
Menu repeats every month. Might be nice to repeat once in 2 months though. Otherwise food is generally not bad :)
Ms Foo Shihui
Ms Foo Shihui Verified Purchase
4.0 / 5

Overall ok.

Korean and western dishes are good. But there is alot of tou fu dishes for the 20 days Tingkat. More variety of dishes will be better. Also the portion is a bit little for 2 adults.
Ms Finna
Ms Finna Verified Purchase
5.0 / 5

Reconsider renewal

This was my third time renewing from Orange Lantern. Still liked the variety of cuisines it offers but it has now become too familiar for me. The portion has sadly seemed to be lesser nowadays. They exchanged soup dish to store-bought mini rolls or the overly sweet grass jelly dessert, which I didn’t want. Perhaps stick to soup please as per the order?
Mdm Elvira
Mdm Elvira Verified Purchase
4.0 / 5

Good customer service, food average.

Food was ok. Average. Portion is a little small for 3 pax. One day the caterer did not give soup and replace with 6 pieces of roll cake. Not very happy with that because we order 3 dish + soup and we prefer to have soup than dessert/cake. Also we are not fans of preserved meat. It will be good if the caterer can avoid using them.

A good point is the caterer accommodate our request to have the food delivered between 5-6pm and the delivery person always knocked our door to notify the food is delivered. Good customer service.
10 Days Tingkat Package 10 Days Tingkat Package 10 Days Tingkat Package

Delivery Feedback

Based on 247 customer responses.

  • On time or up to 30 min early: 220 (89.1%)
  • More than 30 min early: 13 (5.3%)
  • Late: 14 (5.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 204
  • Less than 10 min early: 1
  • 10–15 min early: 8
  • 15–30 min early: 7
  • More than 30 min early: 13
  • Less than 10 min late: 2
  • 10–15 min late: 4
  • 15–30 min late: 5
  • More than 30 min late: 3

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