U FAMILY TINGKAT review

Hi CHAN YING XIAN,

Thank you so much for taking the time to share your experience with us — we really appreciate your honest feedback 🙏

We’re glad to hear that our service met your expectations, and at the same time, we truly take your ... More comments on portion size and menu variety to heart. For many of our customers (especially smaller households or elderly), we try to keep portions balanced to avoid food wastage, but we completely understand that everyone’s appetite and expectations can be different. We’ll definitely review how we can improve this better.

Regarding menu variety, our menus are on a rotating cycle, but your feedback is a good reminder for us to keep things more interesting and less repetitive — thank you for pointing this out.

For delivery timing, we aim to keep it as consistent as possible, but slight variations can happen due to route planning across different areas. That said, we understand how important timing is for meals, and we’ll continue working on improving this stability.

Thank you again for your feedback — it really helps us do better. If you ever decide to give us another try, we’d be more than happy to take extra care of your preferences 😊

Warmly,
U Family Tingkat
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Thank you for your thoughtful review and for trusting us with your mum’s meals ❤️

We’re glad to hear that the portion is manageable and the food is elderly-friendly, especially the softer dishes and soups 😊

At U Family Tingkat, we ... More specialise in elderly-friendly tingkat meals in Singapore, with options for softer textures, balanced nutrition, and daily warm deliveries, so families can have peace of mind even when they are busy.

Many of our customers order for their parents who are staying alone, just like you, not because they can’t cook, but because they want to make sure their loved ones are eating properly every day ❤️

Thank you for choosing us, and we’ll continue to serve your family with care 🙏
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Hi Mrs Chan,

Thank you so much for this thoughtful and heartwarming review — it truly means a lot to us.

We’re really happy to know that our meals have made your daily routine a little easier. That “peace of mind” you mentioned is ... More actually exactly what we hope to give every family — knowing there’s always a warm, balanced, home-style meal ready at the end of a long day.

It’s also very encouraging to hear that you enjoy the variety and that even the kids are eating well — that’s something we always care a lot about when planning our menu. We try our best to keep our meals less oily, less salty, and suitable for everyday family dining without it feeling repetitive.

Thank you again for trusting us with your meals. We’ll continue doing our best to serve you and your family consistently 🙏
Really appreciate your recommendation as well 💛

Warmly,
U Family Tingkat
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Thank you Ms Jenny for your kind review and continued support 😊

We’re really happy to hear that our meals bring a little comforting home-cooked feeling to your evenings. That’s exactly what we hope to do for our customers.

We also truly ... More appreciate your feedback about having more spicy meat or vegetables dishes for variety, we will definitely take this into consideration when planning our menu.

Thank you again for your support and recommendation. It means a lot to our team 🙏
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Thank you so much for your review, Mr Aslim Kennedy. We’re happy to know that you found the food nice, the price reasonable, and the delivery on time. For your first order, we understood that you were not satisfied with the delivery timing, and we ... More know that punctual delivery is very important to you, so we made improvements this time. We truly appreciate your support and look forward to serving you again next time.
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Hi Joanne, thank you so much for your kind review and for trying our tingkat 😊
We’re really happy to hear that the taste and portion worked well for your family.

Thank you for trusting us with your family’s meal. Hope we can serve you ... More again soon!
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Hi Rebecca😊

Thank you so much for taking the time to share this with us — we really appreciate your honest feedback.

We’re glad to hear that our food and service met your expectations overall, but we’re sorry that the meals felt a ... More little too oily and salty for your preference. We understand that everyone’s taste is different, especially for customers who prefer lighter, less oily, and less salty meals.

At U Family Tingkat, we do aim to keep our food more home-style and balanced, especially for families and elderly customers. Your feedback is really helpful for us to keep improving, and we’ll definitely take note of this with our kitchen team.

On the variety, we actually run a rotating menu to avoid repetition, but we understand it may not have matched your expectations during your trial — thank you for pointing it out.

If you ever consider trying us again, do feel free to let us know your preference for lighter taste — we’ll do our best to adjust where possible 🙏

Thank you once again for your support, and we truly appreciate the chance to serve you 💛
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Hi Mr Tanipar 😊

Thank you so much for your 5-star review and for trusting us to prepare meals for your family. We’re truly happy to hear that the food was enjoyable and delicious.

Many of our customers order for their loved ones, and it ... More really means a lot to us to be part of that daily care and thoughtfulness.

We also appreciate your feedback regarding delivery timing. We’re actively refining our routing and coordination to improve punctuality.

Thank you again for your support. We look forward to serving you and your family even better next time 😊
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Thank you so much for your incredibly kind and thoughtful review — it truly means more to us than words can express ☺️

We are deeply grateful for your trust in allowing us to serve your elderly parents. Understanding their dietary ... More preferences and special needs is something we take very seriously, and we’re really glad to know that our efforts made a positive difference for them.

Your words about our patience, responsiveness, and cooking with care truly encourage our entire team. For us, it’s not just about providing meals, but about supporting families and looking after the well-being of those who matter most to you.

Thank you once again for your encouragement and trust. It is an honour to be part of your parents’ daily meals, and we will continue to serve with the same heart and dedication 💛
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Thank you very much for taking the time to share your experience with us 😊

We’re really glad to hear that you enjoyed the food, found the portions reasonable, and that our delivery was consistent and punctual — that means a lot to our ... More team.

We also truly appreciate your honest feedback on value. We take this seriously and will continue to review how we can better balance quality, portions, and pricing for our customers.

Thank you once again for trying our 3-day trial, and we hope to have the opportunity to serve you again in the future ☺️
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