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"Went to shop and counter said they are not subscribed to foo"

Review of Each a Cup (Hougang) by Deanna

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1.0 /5
(Verified Purchase)
Reviewed on 30th Jul 2026
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Went to shop and counter said they are not subscribed to foo
Reviewed on 30th Jul 2026 Verified Purchase
Went to shop and counter said they are not subscribed to foodline. After call, owner said she forgot password???
Full Menu
provided by Each a Cup (Hougang)
First time ordering from merchant: Yes
Will recommend this merchant: No
Lauren from Each a Cup (Hougang) responded to this review
Responded on 30th Jul 2026 04:32 PM
We only received the order at 1240pm n the order says collection at 3pm but customer turned up at 12.45pm to collect..but we didnt have enough time to acknowledge n process email n convey to staff.

When she showed her phone to collect order...we ... More saw that the shop hasnt even accepted the order..yet she turned up .


And only 2 drinks..so order was done fast. But staff didnt know abt order at 1245pm cos owner need time to chk n acknowledge email n convey to staff. This customer is suppose to come at 3pm but came 1245pm. N slam us for not knowing her order??. If u wanted fast u should hv just ordered at counter as only 2 drinks. Instead of ordering via platform to get just $1 discount
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Customer rating: 1.0/ 5 Last 6 months
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