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"Xin Yi Pin Get 0! Break Food Safety Issue. Do No Order!"

Review of Xin Yi Pin Catering Pte Ltd by GARY TAY

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1.0 /5
(Verified Purchase)
Reviewed on 15th Feb 2024
More:
Food
Service
Value
  • GARY TAY
  • Friends/Family Event
  • Ang Mo Kio Avenue 10
  • 11th Feb 2024
  • 30 Pax
Xin Yi Pin Get 0! Break Food Safety Issue. Do No Order!
Reviewed on 15th Feb 2024 Verified Purchase
Delivery set at 530pm when order, but XYP called and say will be late for 1hr when confirm my order. Actual delivery on that day was at 8pm. so it was 2.5hr late. Some guest even left before food was delivered.
Food wise,
1) Pineapple fried rice ... More turn sour
2) Broccolli partial is sour
3) Curry become bubble after a while(spoil)

Without main(Rice), and 2 other sides, basically the buffet is nothing.
Complain to XYP, and was only offered about 15% of refund! And the management do not want to explain further, its either take it or leave it!

If you cant maintain the standard during CNY, then don't offer your service to consumer. If you can't handle logistic issue during festive season, then its your company issue and you cannot expect consumer to be understanding when your food was delay 2.5hrs and result in food turn sour! By refunding a small 15%, it isn't enough to cover the embarrassment I had for my event!
Most importantly, Food safety had been compromised!
Book at your own risk!
Show less
Bountiful Menu A 福星高照 @$22.80/pax (with options of Yu Sheng & Platter)
provided by Xin Yi Pin Catering Pte Ltd
Favourite dish: None
First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Curry Chicken
2172 reviews in total by past customers
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