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"Very expensive with low quality ingredients, not worthwhile"

Review of Soul Delicacies Pte Ltd by Leona Tan

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4.0 /5
(Verified Purchase)
Reviewed on 27th Jan 2023
More:
Food
Service
Value
Very expensive with low quality ingredients, not worthwhile
Reviewed on 27th Jan 2023 Verified Purchase
Food comes early in warmer bag but the. next day delivery man always don’t collect back, saying he is just a temp, end up many days had to hang 2, 3 warmer bags at the gate for collection. The meat portions are pathetic sometimes as seen in ... More example photo. Only a few pieces with all fats & bone. Soup only with water, no ingredients inside. Every fish dish is cheap, frozen & tasteless dory fish. For cheaper Tingkats I ordered in the past, they will even give salmon. Very expensive Tingkat, not worth the price.
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10 Days HDB (Lunch/Dinner)
provided by Soul Delicacies Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No
Nora from Soul Delicacies Pte Ltd responded to this review
Responded on 31st Jan 2023 11:18 AM
Dear Ms Tan,

I apologised for the unpleasant experience that you have with us. We greatly appreciate your feedback about the quality food and the logistic matters. We will use these as a stepping stone to improve our food quality and services.

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.7/ 5 All reviews
Most favourite dish: Fish
72 reviews in total by past customers
A customer just ordered for 50 pax for delivery on 2nd Dec, 2:00PM
(Ordered 14 mins ago)
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