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"I prefer less salty and oily food."

Review of U FAMILY TINGKAT by Mdm Rebecca Chew Hoi Ang

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5.0 /5
(Verified Purchase)
Reviewed on 29th Mar 2026
More:
Food
Service
Value
I prefer less salty and oily food.
Reviewed on 29th Mar 2026 Verified Purchase
Food and service was up to my expectations. However, the food was a little too oily and salty. There was also not much of a variety.
Single Meal 10 Days Premium Healthy Tingkat (3 Dishes 1 Soup / 4 Dishes)
provided by U FAMILY TINGKAT
Favourite dish: Egg
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Evian from U FAMILY TINGKAT responded to this review
Responded on 29th Mar 2026 11:12 AM
Hi Rebecca😊

Thank you so much for taking the time to share this with us — we really appreciate your honest feedback.

We’re glad to hear that our food and service met your expectations overall, but we’re sorry that the meals felt a ... More little too oily and salty for your preference. We understand that everyone’s taste is different, especially for customers who prefer lighter, less oily, and less salty meals.

At U Family Tingkat, we do aim to keep our food more home-style and balanced, especially for families and elderly customers. Your feedback is really helpful for us to keep improving, and we’ll definitely take note of this with our kitchen team.

On the variety, we actually run a rotating menu to avoid repetition, but we understand it may not have matched your expectations during your trial — thank you for pointing it out.

If you ever consider trying us again, do feel free to let us know your preference for lighter taste — we’ll do our best to adjust where possible 🙏

Thank you once again for your support, and we truly appreciate the chance to serve you 💛
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: Almost All Of The Dish
34 reviews in total by past customers
A customer just ordered for 30 pax for delivery on 8th Nov, 5:00PM
(Ordered 27 mins ago)
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