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"Hits & Misses but New Mgt assured on improvement."

Review of Liang Food Caterer by Mr Caleb Teo

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5.0 /5
(Verified Purchase)
Reviewed on 17th Mar 2020
More:
Food
Service
Value
Hits & Misses but New Mgt assured on improvement.
Reviewed on 17th Mar 2020 Verified Purchase
This was initially a poor review but everything was made good all thanks to Siti's effort in service recovery. For her sake and honor, I am giving Liang Food Caterer a chance again in light of this and I hope the management can see this and value ... More Siti in her work in trying to win back the faith of loyal customers.

I do hope that the subpar food standard is a one-off episode and never to be repeated again. As advised, please look into your food QC again and tighten all workflow processes if need be.

We have good faith in the longstanding brand that was built and would like to continue to show our support still. Nonetheless, effort has to come from the current management to keep the loyalty going.

Thank you.
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Standard Package B @ $11.80/pax
provided by Liang Food Caterer
Favourite dish: Some
First time ordering from merchant: No
Will recommend this merchant: No
Liang Food Caterer from Liang Food Caterer responded to this review
Responded on 18th Mar 2020 04:38 PM
Manage to settle with customer. Recovery done.

Customer will remove feedback from foodline

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: Curry Chicken
837 reviews in total by past customers
A customer just ordered for 35 pax for delivery on 6th Feb, 5:00PM
(Ordered a few hours ago)
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