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"Many areas for improvement"

Name: 20 days Trial Package
Brand: Robert Catering Services

Review of Robert Catering Services by Mr Calvin Kwa

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3.0 /5

(Verified Purchase)

Reviewed on 27th Aug 2024

More:

Food

Service

Value

Mr Calvin Kwa
Dinner TingKat
Bukit Batok West Avenue 6
29th Jul 2024
2 Pax

Many areas for improvement

Reviewed on 27th Aug 2024 Verified Purchase

Admin side can be better managed as my request to skip meals on certain dates, the dinner still deliver on that very day. On one occasion, the dinner didn't arrive, but that day supposed to have my dinner. Very confusing management for skip meals ... More process. Food tasted salty on many occasions and received charred egg dish on one occasion. Although complained was well received but the management promised to compensate one dish for the incident did not take place. In view that my order request no spicy and seafood, I have received numerous "happy meal" as a substitute. Not sure why this kind of standard this caterer is trying to show. The comms channel with the caterer can be better improve too.
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