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"Disappointing and cheap"

Review of Empress Porridge by Mr Jian Wei

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2.0 /5
(Verified Purchase)
Reviewed on 21st Jan 2025
More:
Food
Service
Value
Reviewed on 21st Jan 2025 Verified Purchase
Disappointing to say the least. Vegetable dishes were frequently just cabbage, side dishes were rubbish - we had 5 fried wantons one time, and 2 hard boiled eggs another time. One of our meals was fully fried - wedges, fried fish fillets, with ... More mushroom sauce packed separately that I guess was counted as the "soup dish". Not worth the price paid at all.
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10 days Dinner Tingkat Package
provided by Empress Porridge
First time ordering from merchant: Yes
Will recommend this merchant: No
Empress Porridge from Empress Porridge responded to this review
Responded on 21st Jan 2025 05:12 PM
Dear Mr. Jian Wei,

Thank you for sharing your feedback on our 2-week meal plan. We take all feedback seriously and appreciate the opportunity to review your experience. However, we noticed that some points in your review may not reflect the full ... More context of the meals provided.

Here are some clarifications:

- On the day eggs were served as a side dish, the main dish was our signature Empress Pork Trotter Bee Hoon, a crowd favorite, paired with crispy vegetarian goose as an additional side.
- Over the course of two weeks, cabbage was only served once, as we prioritize variety and a well-rounded selection of vegetables in our meal plans.
- The mushroom sauce mentioned in your review is actually our homemade mushroom soup, crafted with fresh, blended mushrooms for an authentic and hearty flavor.
- The day you were served wedges and fried fish fillet was part of our Western-themed menu, which rotates daily to offer a variety of cuisines to our customers.

We are committed to providing balanced, nutritious, and enjoyable meals, and your feedback is crucial in helping us continue to improve. While we regret that you did not enjoy certain aspects of the meal plan, we stand by the quality and variety we offer to our customers.
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 5.0/ 5 Last 6 months
Most favourite dish: Soup
153 reviews in total by past customers
A customer just ordered for 20 pax for 28th Jun, 5:00PM
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