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"Not the best but edible"

Name: Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
Brand: U FAMILY TINGKAT

Review of U FAMILY TINGKAT by Ms VANESSA

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3.0 /5

(Verified Purchase)

Reviewed on 24th Nov 2025

More:

Food

Service

Value

Ms VANESSA
Daily meals
C Rivervale Crescent
29th Oct 2025
2 Pax

Not the best but edible

Reviewed on 24th Nov 2025 Verified Purchase

My first Tingkat trial on Foodline was a total disappointment. Order trial for 2pax for 5 days at about $190. Food was delivered at about 3pm. Ran out of brown rice on the second day and they refunded me a dollar. But overall… nothing worth ... More remembering. Food was not delicious. No specialty.

After this trial, I ordered from Hxxxxx Dxxxxxxx for 2 pax for 10 days at $250. Dishes were tastier than this.
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Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes)
provided by U FAMILY TINGKAT

Favourite dish: None

First time ordering from merchant: Yes

Will recommend this merchant: No

Evian from U FAMILY TINGKAT responded to this review

Responded on 25th Nov 2025 12:39 PM

Hi Ms Vanessa, thank you for taking the time to share your feedback with us 🙏

We sincerely apologise for the inconvenience regarding the brown rice. On that day, we unexpectedly ran out of brown rice during preparation. To avoid delaying your ... More meal, we replaced it with white rice, and immediately refunded $1 to you.

We understand this was not the choice you originally selected, and we are truly sorry that it affected your experience. We have since tightened our stock planning to prevent this from happening again.

Thank you again for giving our Tingkat a try. We will continue improving our flavours, consistency, and delivery timing. We appreciate the opportunity to learn and do better. 🙏
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