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"Poor customer service"

Name: 30 days Trial Package
Brand: Robert Catering Services

Review of Robert Catering Services by Ms Yuting Hu

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A Scarlet Christmas Feast Buffet @$26.90/pax

40 pax for 24th Dec

51 mins ago

Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)

Christmas Mini Menu B @ $17.90/pax

Baby Full Month & 100 Days/1st Birthday Voucher

for 8th Dec

1 hour ago

Deluxe Delight Mini Buffet @ $19.90/pax

15 pax for 20th Dec

1 hour ago

Standard Bento @$7.50/pax

High Tea menu @$15/pax (Min 20pax)

20 pax for 14th Dec

2 hours ago

Asian Delights Single Meal Package (5 Days Trial Package) (2 Dishes 1 Soup OR 3 Dishes)

2 pax for 9th Dec

2 hours ago

Classic Asian Buffet Package 7+1 Courses @ $11+

Christmas Mini Buffet Party Pack @$26.80/pax

10 pax for 24th Dec

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Self Heating Mini Buffet @ $16.50/pax

17 pax for 10th Dec

a few hours ago

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Latest Request for Quotations

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Corporate	Xmas full buffet for 181 guests on 22 Dec 2025
Corporate	Full buffet (jan 2026) for 40 guests on
Corporate	Bento for 20 guests on 24 Dec 2025

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4.0 /5

(Verified Purchase)

Reviewed on 17th Dec 2021

More:

Food

Service

Value

Ms Yuting Hu
Tingkat
Jurong West Street 81
21st Oct 2021
2 Pax

Poor customer service

Reviewed on 17th Dec 2021 Verified Purchase

Ordered for 30 days but no delivery for 5 days & late delivery for some days. When call up to ask on the late delivery, kept saying will call me back but never do so. Decided to cut short the order to 20 days. Call up the caterer to confirm the last ... More day so that I can start the next order from another caterer, the lady said will inform the person in charge & replied me in WhatsApp but only got the confirmation after 3 calls. The worst experience I had with a Tingkat Caterer. Food is actually not bad but can't be said about the service.
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