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"Average experience"

Review of Jiak Ba by Siow Wei Jie

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2.0 /5
(Verified Purchase)
Reviewed on 29th Oct 2025
More:
Food
Service
Value
Reviewed on 29th Oct 2025 Verified Purchase
The vegetables were very green and bland in general and the soup was quite salty. The tingkat containers were also faulty as half of our deliveries had spillage. However, the caterer was receptive to our feedback on the container spillage and agreed ... More to cut short our catering duration, which made the whole service experience acceptable.
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Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
provided by Jiak Ba
First time ordering from merchant: Yes
Will recommend this merchant: No
KAREN from Jiak Ba responded to this review
Responded on 29th Oct 2025 06:44 PM
Thank you for taking the time to share your feedback. We’re sorry to hear that the vegetables and soup did not meet your expectations, and we sincerely apologize for the spillage issues with our tingkat containers. We’re glad that our team was ... More able to address your concerns promptly and appreciate your understanding as we worked to resolve the matter. Your feedback helps us improve our food quality and delivery service, and we hope to have the opportunity to serve you better in the future.
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FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.9/ 5 Last 6 months
Most favourite dish: All The Dishes Are Generally Acceptable. No Specific Dish.
146 reviews in total by past customers
A customer just ordered for 35 pax for 1st Aug, 6:00PM
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