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"Average experience"

Name: Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Brand: Jiak Ba

Review of Jiak Ba by Siow Wei Jie

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2.0 /5

(Verified Purchase)

Reviewed 1 week ago

More:

Food

Service

Value

Siow Wei Jie
Tingkat dinner delivery
22nd Sep 2025
4 Pax

Average experience

Reviewed 1 week ago Verified Purchase

The vegetables were very green and bland in general and the soup was quite salty. The tingkat containers were also faulty as half of our deliveries had spillage. However, the caterer was receptive to our feedback on the container spillage and agreed ... More to cut short our catering duration, which made the whole service experience acceptable.
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Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
provided by Jiak Ba

First time ordering from merchant: Yes

Will recommend this merchant: No

KAREN from Jiak Ba responded to this review

Responded on 29th Oct 2025 06:44 PM

Thank you for taking the time to share your feedback. We’re sorry to hear that the vegetables and soup did not meet your expectations, and we sincerely apologize for the spillage issues with our tingkat containers. We’re glad that our team was ... More able to address your concerns promptly and appreciate your understanding as we worked to resolve the matter. Your feedback helps us improve our food quality and delivery service, and we hope to have the opportunity to serve you better in the future.
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