Tan Wee Kiat's review

This' the 6th time I ordered 20-days dinner from Le Xin. The most number of renewed orders from a caterer, after trying at least 6 others. Likely the one I'll stick to, tried and tested.
The delivery came just before 5pm, the food was still warm. ... More The items today were tasty, especially for the kids. Though the Nonya fish was a little too spicy for them.

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Feedback from the caterer:

Dear Mr Wee Kiat Tan,
Thank you for your kind words. We will review the spiciness issue with our chefs such that our customers will have a better dining experience.
Regards,
Le Xin Catering Group




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I like the large variety of dish items, some are rather unique and creative. Most are tasty, though in my order, I find the food sometimes more oily and saltier.
The lack of thematic combi of dishes in the Asian Delight 'Wed Special' to match the ... More staple (noodles, special rice item) made me downgraded to a cheaper basic package. Le Xin, please look into this and come up with better Wed Special dishes. Don't be lazy and only change the white rice only. We are paying more for Asian Delight menu afterall!
Service was prompt, there's also reply via Whatsapp to acknowledge my request, with a call following up the next day, if my request was sent after working hour.
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The dishes are tasty much of the time. I liked the variety in general. ... More

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Some food dishes are tasty, not overly salty or oily. However there are occasional drop in standard in food quality/taste. E.g. in tonight's pumpkin rice, there are uncooked grains that are hard to chew. The extra pumpkin dish, as a compensation for ... More the missing rice in previous day's delivery, is a lazy and bad re-use of the pumpkin theme for tonight's rice.
Comparing the Asian Delight special menu on Wed against that of other caterer e.g. Best Catering, Le Xin merely replace white rice with something else, but the 3 dishes are not special at all, just regular economical or tze char items.
I had feedback couple of times that the soup spilled from the metal tiffin carrier which was not leakproof, instead was told to put a chair outside for the delivery guy to place the tiffin on a flat surface. The suggestion was not helpful and missed the point. They are not flexible to make slight adjustment, such as having the soup in plastic container while the dishes are in metal tiffin, to use less plastic.
Instructions, feedback or suggestions given to customer service did not seem to be taken seriously by management or conveyed to the kitchen staff and delivery. Hence the continued lapse in service quality and making the same old mistakes.
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I have tried numerous dinner tingkat caterers, by far the dishes from Le Xin is the tastiest and not overly salty or oily. Portion is generous (the picture was taken after we started eating). My son loved the pineapple rice from last night's special ... More menu, and tonight's fried fish with sweet and sour sauce, which he described as 'this tasted like the real one' (probably referring to the tze char dish he had before at the coffeeshop).
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