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Chris Lee's review

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Chris Lee - Reviews & Photos

Authentic Review by Chris Lee
Average Score: 4.0 /5
Number of Reviews: 2
Number of Photos: 3
Frequently ordered merchant: Hewtop Catering Pte Ltd
3.0 /5
(Verified Purchase)
Reviewed on 25th Apr 2026
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Ang Mo Kio Avenue 4
  • 20th Apr 2026
  • 2 Pax
Reviewed on 25th Apr 2026 Verified Purchase
Not to our likings. Weird ingredients and too many fried and processed food. Soup can be bland and funny as we never had bittergourd with pig stomach soup. Once came soup with only 2 small piece of pork rib. Honestly, what you pay is what you get. ... More The feel from their kind of cooking "as long we fulfil the order" kind. What we had the 5 days trial is totally different from the menu! Very disappointing.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
provided by Hewtop Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 19th Apr 2026
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Ang Mo Kio Avenue 4
  • 13th Apr 2026
  • 2 Pax
Reviewed on 19th Apr 2026 Verified Purchase
The rice can be pretty hard and dishes no gravy. Soups at times are salty and too much of fried food/processed food (e.g cheese tofu) I did indicate no seafood and 1 of the menu came ebi. Not for my liking unfortunately.
Single Meal 5 Days Tingkat (3 Dishes 1 Soup/ 4 Dishes) [For First-Time trial customers only]
provided by U FAMILY TINGKAT
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Evian from U FAMILY TINGKAT responded to this review
Responded on 19th Apr 2026 02:31 PM
Hi Wendy,

Thank you for your honest feedback β€” we really appreciate you sharing this with us.

We’re sorry to hear that the rice texture, soup taste and menu selection did not meet your expectations. We have shared your feedback with our ... More kitchen team and will be making adjustments, especially to:
β€’ Improve rice texture (softer)
β€’ Reduce saltiness in soups
β€’ Review menu balance to reduce fried/processed items

We also apologise for the seafood item served despite your preference β€” we will take extra care to prevent this from happening again.

We take every review seriously and are continuously working to improve. If you’re open to it, please feel free to reach out to us directly so we can better assist you.

Thank you again for your feedback πŸ’›
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1
A customer just ordered for 25 pax for delivery on 15th Nov, 6:00PM
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