Terms and Conditions:
Actual delivery timing may vary +/- 30 mins from the stipulated delivery time due to unforeseen circumstances such as weather and traffic condition.
Based on SFA regulation, food with warmers and setup is best consumed within 3 hours. Food without warmers is best consumed within 1 hour.
NOTE: Customer's order will only be confirmed upon payment. Payment has to be made before the delivery.
Order submission deadline:
Monday orders - submit by Friday 5pm
Tue Orders - Submit by Sat 5pm
Wed Orders - Submit by Sunday 5pm
Thur orders - Submit by Monday 5pm
Friday orders - Submit by Tuesday by 5pm
Saturday Orders - Submit by Wednesday 5pm
Sunday Orders - Submit by Thursday 5pm
The management reserves the right to replace menu items if they are unavailable.
You will be informed of any changes.
Please inform our sales representatives if your venue:
Lacks direct lift access, Has an unloading area far from the venue, Has a challenging layout, Requires escort services.
By informing us in advance, we can better plan our arrival time and manpower.
Failure to notify us may result in a $50 surcharge (with GST). We will not be liable for delays caused by these factors if we are not informed.
Cancellation Policy
A 50% charge of the invoice amount will apply for cancellations made after
confirmation.
A 100% charge of the invoice amount will apply for cancellations made with less
than 48 hours’ notice.
Changes to Orders
Once an order is confirmed, no reductions in the number of pax or cancellations are
allowed.
Any increase in the number of pax must be made at least 2 working days in advance
and is subject to the availability of ingredients.