Brightaste Food Pte Ltd
MUIS certified caterer
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Reviews (498)
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Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
On-Time Buffet Delivery, but Some Dishes Fell Short
On a positive note, the Thai-style fried rice was the standout dish of the buffet. It was fragrant, flavourful and well-received by everyone. It was definitely the favourite item among the spread.
Overall, while the service and punctual delivery were satisfactory, there is room for improvement in some of the dishes, particularly the prawn with chilli crab sauce
Food quality can be improved.
- Chilled Cheng teng is nice
- Table arrangement is basic but adequate.
- Plate and cutlery are adequate
- Good aftersales customer service.
Cons - Curry chicken is dry and starchy, meat are on the hard side.
- Cereal fish is tough and taste little fish
- Prawn was mushy, half of the tray was left untouched.
- Vegetable portion was small for 30 pax, some guests did not get to eat. We have less than 30 guests.
Overall ok, can hav better communication of unavailable dish
The Price is reasonable for the food selected for the event.
The food is just averagely ok but could be improved.
Poor Quality Food, Inadequate Portions,Terrible Chair Rental
In addition, the majority of the dishes were overly salty, which significantly compromised the dining experience and reflected poor quality control in food preparation.
On top of that, we rented 20 chairs, and the condition of the chairs was shocking. Many were old, worn out, and some even broken. It was embarrassing having to serve my guests with such ugly and poorly maintained chairs, especially when we are paying for proper equipment and a presentable setup. Customers deserve better than this.
Given the price paid and the expectations set, the catering and rental service failed on multiple levels. I strongly urge the company to review their portioning accuracy, improve their food quality, and ensure that rental items are safe, presentable, and of reasonable standard. This experience was far below acceptable.
First and Last order
Bad experience
Despite multiple calls, I could not reach the person in charge. When I finally managed to get through at 1:30pm, I was informed—only then—that the driver was caught in a jam in Jurong and would only arrive at 2:30pm.
As I write this, it’s already past 2:00pm and my guests have arrived—with absolutely nothing to serve them. This has caused not only logistical issues, but also a great deal of embarrassment and humiliation on our part as hosts.
Such poor coordination, lack of communication, and disregard for punctuality are unacceptable for any event caterer. Based on this experience, I do not recommend Brightaste Food Pte Ltd to anyone looking for reliable and professional service.
Brightaste Food Pte Ltd responded20th Apr 2025 04:09 PM
Dear Mr Mohammed Khalil,
We are sincerely apology for the incident happened for your event that caused a 40mins late from the eating time at where the food was nicely set up and ready to consume at 2.40pm. We answered the call immediately when its rang, believe the several calls that you have make was to Foodline hotline which is not our direct service number. We will only get all updates from the operation teams if there was a hiccups happened or they faced a traffic obstruction. While picking up your call, our operation teams was just informed that due to sudden heavy rain, they were having a congestion on the road. And instantly we informed to you that the food would be arrive at 2.30pm. Safety while driving is their main concern so they committed to safely deliver all the food to each events. Thanks for the team that they really make it on time to arrived at your place at 2.30pm, and had their flashing set up regardless of the rain was still heavily falling, just to ensure your guests can have the food as soon as possible.
Explanation said nothing for the incident that had happened. We deeply felt sorry for your guests that need to be waited for long, as a token of apology, we have immediately agreed to waive the transportation charges which is $45+ for your event while the complained was make to us. Nevertheless, we try our best to serve all our customers with pride.











































The dream soon Kwey has not much ingredients and it’s too big. Pandan cake is so hard.