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Brightaste Food Pte Ltd

4.5 / 5 (498 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*83%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1282)

Reviews (498)

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36 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Mindy
Ms Mindy Verified Purchase
2.0 / 5

Decent food, variety but could improve on hygiene

The food was decent, a variety of dishes. But what was disappointing was the hygiene and the service. We found a blue plastic in the curry dish and worm in baby kailan. When reported back to the caterer via whatsapp, there was no response or any service recovery initiative. Hope there was something done instead of just ignoring the problem
Oriental Fried Rice
Brightaste Food Pte Ltd responded11th Feb 2025 12:35 PM

Hi Mindy,

Sorry for the late reply on your feedback as was busy with the running up events. We are sincerely apology for the incident happened for your event. When we received the feeback from your Whatapps, we have taken the immediate investigation for the related matter. Our vegetable cutters did do their job and it might because of the bulk cleaning and the worm stucked in is unremoveable. Nevertheless, the blue plastic should be the cutting part of the seasoning packaging then accidentally drop into the dish while cooking.

As a token of apology, we are willing to offer 5% discount on your menu price as recovery on the negligence matter.

Thank you

Ms caren long
Ms caren long Verified Purchase
3.0 / 5

Could Use Improvement in Food Quality.

Very disappointed with this catering service. The food quality was poor. Tofu had an odd texture, and the jelly cocktail went untouched. Fried scallops were the only item eaten completely. Not enough utensils were provided as well and the rice was clumped and unappealing. To top it off, the delivery person forgot to collect the flower display, so we had to call and wait for him to return. Not recommended.
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Mr Kwan
Mr Kwan Verified Purchase
3.0 / 5

The catering could have been better….

Compared to other food caterers that I have engaged previously, the food portion is not generous as what other reviewers had mentioned.
The baby Kailan was hard while the prawns were mashy, a clear sign they were not fresh. The grilled chicken (in honey sesame sauce) was not marinated hence were pretty tasteless. The saving grace was they did not use chicken breasts.
Mee Siam was the nicest dish, together with breaded fish and the egg tofu. The sauce from the egg tofu can be used on the fried rice, as the latter was pretty bland.
The spring rolls were disappointingly soft and the pink guava cordial was not popular either.
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K
Ms venus siew Verified Purchase
2.0 / 5

Food amount not sufficient dont risk for company events

From the point of ordering to delivery customer service end was very helpful . They were very accommodating in twerking of the menu .

Upon the delivery was the start of my nightmare , when i saw the set up was so small i even asked the delivery man if it was sufficient for 50pax he say confirm enough.

When my bosses saw the set up they was also shocked on how little the amount of food was , i quickly feedback to the customer service who replied very swiftly , however she get back with answer that we give 1.3times per pax , should be sufficient . (saying that if we have many foreign worker can highlight to them , so they can give more rice/noodles)

Counting the cakes she revert back to us that there was 60pcs, which also don't make the 1.3 times per pax. We will very short changed with the quantity of food provided for 50pax . We have order food previous years with other caterers , rice/ noodles always have left over. Do note that even the water given was also the smallest cooler i have seen for a buffet set up , and caterer mentioned it servers 70pax .

In the end the buffet probably only fed 43pax with 1 serving each. From the people who ate they say that food was ok , acceptable taste wise .
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BG
Mr Bob Verified Purchase
2.0 / 5

Not again

Received negative feedback on the food.
Not nice at all.
Not likely to order again. Dishes were cold. chicken was tasteless .
Most guests give a negative feedback . set up was not impressive .
all the dishes dont look impressive.
will not order from this caterer again
Kampong Style Fried Mee Siam

Delivery Feedback

Based on 355 customer responses.

  • On time or up to 30 min early: 294 (82.8%)
  • More than 30 min early: 39 (11%)
  • Late: 22 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 241
  • Less than 10 min early: 7
  • 10–15 min early: 17
  • 15–30 min early: 29
  • More than 30 min early: 39
  • Less than 10 min late: 1
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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