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Hewtop Catering Pte Ltd

4.3 / 5 (7,611 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4153)

Reviews (7,611)

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7,611 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Cheryl Tee
Ms Cheryl Tee Verified Purchase
4.0 / 5

Food and soup are getting oily

I'm a regular customer and ordered multiple times from Hewtop. The delivery time for dinner is around 2.30pm-3pm which I consider a bit early, and the quality has dropped recently. The food and soup are getting oily and salty. I'll stop my order and hopefully they'll improve the quality.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) (1 pax only)
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Fishy fish ball is not welcome

One of the dishes - Fish Ball happy meal - was pretty fishy (not fresh) and salty. Other than this incident, the rest of the food quality for this order was within expected level. This month the delivery service was pretty good without delay. Happy with this outcome compared to last month.

Delivery Feedback

Based on 7,139 customer responses.

  • On time or up to 30 min early: 5,729 (80.2%)
  • More than 30 min early: 1,228 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,581
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,228
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 60 pax for delivery on 29th Nov, 10:00AM
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