Hock Hoe Heng Catering review

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Client	Event
Corporate	Bento for 1200 guests on 16 Dec 2024
Corporate	High tea buffet for 50 guests on 10 Dec 2024
Corporate	Mini buffet for 70 guests on 03 Jan 2025

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3.0 /5 (Verified Purchase) Reviewed on 2nd Apr 2023 More: Food Service Value Ms Jolene Yang Baby Full Month Lorong How Sun Clubhouse 1st Apr 2023 20 Pax

I regretted my decision. Food wasnt cheap and it tasted bad. Reviewed on 2nd Apr 2023 Verified Purchase Huge disappoinment, could have gotten better food elsewhere really regretted and embarrased abt the food Pineapple rice was tasteless and bland.no ingredient. porkribs was cooked with chilli sauce so spicy all the kids.sweet sour fish sauce was ... More also spicy instead of chilli sauce. My son did not take his dinner.i had no appetite either. Prawn was ok but no sweet sauce given Ala carte duck was gamey according to guest no sauce was given 4 treasure vege tasted weird sour and bitter, on the verge of gg bad.i felt bad Food was scheduled at 630pm.driver called at 5.10pm saying he has arrived.i was surprised they arrived way too early which means food was probably cooked at 3 plus 4 plus. By the time my guest came food was soooooooo coooold. I really hope they contact me and give me some explaination Show less Get-Together Mini Buffet @$11.90/pax Favourite dish: Prawn roll First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 18th Jun 2023 01:44 PM Hi Ms Jolene, thank you for the feedback. We have discussed and spoke with the team to trace back your order to see what went wrong. Apologies for the inconvenience caused and we hope to better serve you and all our customer in the future!

5.0 /5 (Verified Purchase) Reviewed on 2nd Apr 2023 More: Food Service Value M Ms Michelle Friends/Family Event Shunfu Road 31st Mar 2023 15 Pax

Price, potion -good, food ok only Reviewed on 2nd Apr 2023 Verified Purchase Service was good Potion was good more than enough Price was fantastic . With this price , consider good The food so so . Cereal prawn not many cereal more like pan fried prawn Dessert yam was good not too sweet. Get-Together Mini Buffet @$11.90/pax Favourite dish: Dessert yam First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 11:04 AM Thank you for your review! We appreciate your feedback. We are glad you enjoyed the food overall. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

4.0 /5 (Verified Purchase) Reviewed on 21st Mar 2023 More: Food Service Value yong sian others 12th Mar 2023 1 Pax

Good. Positive experience. Reviewed on 21st Mar 2023 Verified Purchase Communication was good. Delivery timing was good. Serving portions were good. Packaging was good. Everyone enjoyed the food. It's been a positive experience. Thank you. Blossom Deluxe Delight (Serves 8-10pax) First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 11:05 AM Thank you for your review! We appreciate your feedback. We are glad you enjoyed the food overall . We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business!

5.0 /5 (Verified Purchase) Reviewed on 26th Feb 2023 More: Food Service Value TT Mr Terence Birthday Woodlands Loop 25th Feb 2023 21 Pax

Generally tasty food. Good portion and on time. Reviewed on 26th Feb 2023 Verified Purchase Food portion was good. Food ready on time. Curry chicken, prawn salted egg and.wu xiang were very nice and tasty. Dissapointed though with the cereal fish as hardly can see the cereal - kids dissapointed Coz they like the cereal. Yang Chou fried ... More rice is decent - not so tasty. Overall very happy with the order. Highly recommended. Show less Get-Together Mini Buffet @$11.90/pax Favourite dish: Curry chicken, prawn salted egg, Wu Xiang First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 20th Jun 2023 11:26 AM Thank you for your review! We appreciate your feedback. We are glad that you enjoyed our signature handmade teochew crispy prawn roll, curry and the prawn. We also understand your concern with cereal fish and will work on it. We apologize for the ... More inconvenience and are working to improve the quality of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business! Show less

4.0 /5 (Verified Purchase) Reviewed on 24th Feb 2023 More: Food Service Value Mr Kingsley ng House Warming B Yishun Avenue 9 23rd Feb 2023 1 Pax

Quality and Quantity of the Foods can be improved Reviewed on 24th Feb 2023 Verified Purchase Pro: - Last minute contacted the caterer and they kindly accepted it and also willing to change one of the dishes for me. - the dessert Yam Paste & Barley Ginkgo was very good - Foods quantity was good enough for 8ppl Con: - most of the ... More foods qualities were below expectations. - noodle was soggy, curry was more of like instant thick curry and braised pork was a little hard to chew. Show less Blossom Deluxe Delight (Serves 8-10pax) First time ordering from merchant: Yes Will recommend this merchant: Not too sure Thomas from Hock Hoe Heng Catering responded to this review Responded on 20th Jun 2023 11:28 AM Thank you for your review! We appreciate your feedback. We glad that you enjoyed the desseret and also understand your concern with the quality of the rest of thefood. We apologize for the inconvenience and are working to improve the quality and ... More control of our food. We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business! we promise to be better Show less

5.0 /5 (Verified Purchase) Reviewed on 23rd Feb 2023 More: Food Service Value Mr Lim Jek Sheng Birthday Hazel Park Terrace 19th Feb 2023 15 Pax

Probably not ordering again. But yam paste nicely cooked Reviewed on 23rd Feb 2023 Verified Purchase The customer service was fast as when the delivery came, I those that there is an missing item. But it wasn't missing it was combine together with another dish. The food taste bland for the fried rice and fish and the portion for the fried rice ... More is super huge. Without consistency the portion of dish is so small. So small that they combine the prawn and fish together. I order for 15pax I think the prawn only have 18 pieces. Feel so embarrassed as I think my guest also didn't dare to eat. Added their recommended kou rou with bun. It taste nice, Abit on the oily side. But note if u catering for 15 pax, it really comes with 15slices of kourou. So can order more add on of you want more for your guest. Their yam paste is good. Very smooth and not too sweet. The best dish among all I've ordered. Show less Get-Together Mini Buffet @$11.90/pax Favourite dish: Yam paste dessert First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 20th Jun 2023 11:29 AM Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve portioning. We hope to have the opportunity to serve you again in the ... More future and provide a better experience. Thank you for choosing our business! Show less

5.0 /5 (Verified Purchase) Reviewed on 5th Feb 2023 More: Food Service Value Mr Goh Boon Keong Robin House Warming C Rivervale Crescent 5th Feb 2023 30 Pax

Value for money and great food. The fried rice can be better Reviewed on 5th Feb 2023 Verified Purchase Good food and Value for money. Everything was good. But the fried rice can be better in term of appearance and taste Get-Together Mini Buffet @$11.90/pax Favourite dish: Prawn and the curry First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 20th Jun 2023 11:32 AM Thank you for your review! We appreciate your feedback. We are glad that you enjoyed the food and we hear you on the aesthetic of the food! We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you ... More for choosing our business! Show less

3.0 /5 (Verified Purchase) Reviewed on 9th Feb 2023 More: Food Service Value Ms Janice Loo Friends/Family Event 5th Feb 2023 1 Pax

Mini buffet for 10paxes Reviewed on 9th Feb 2023 Verified Purchase Food quality is not bad, portion wise ok. But I will not order from this caterer again. Because this caterer didn’t provide any food thong and laddle, the first caterer which I came across that didn’t provide. Blossom Deluxe Delight (Serves 8-10pax) First time ordering from merchant: Yes Will recommend this merchant: No thomas from Hock Hoe Heng Catering responded to this review Responded on 18th Jun 2023 01:46 PM Hi Ms Janice, as you ordered "take away" mini buffet, that is why we didnt provide the thongs and laddle for you. Not to worry, we have since find ways to solve this problem (by providing more utensils) and hope we can better serve you and everyone ... More in the future. Show less

5.0 /5 (Verified Purchase) Reviewed on 7th Feb 2023 More: Food Service Value Mrs Catherine Chua Friends/Family Event B Choa Chu Kang Avenue 5 4th Feb 2023 25 Pax

Taste good,price good. will be better if portion more Reviewed on 7th Feb 2023 Verified Purchase Food came early before 6pm. The delivery guy was friendly and nice. Overall comments from relatives are food taste good except the quantity of the portion was less. Should have order 30paxs instead of 25paxs as food was not enough for the guests. ... More Will order again next year for my CNY gathering. Show less Mini Buffet 6 courses (min. 15 pax) Favourite dish: Fried Hong Kong mee First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 20th Jun 2023 11:31 AM Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve the portioning. We hope to have the opportunity to serve you again in the ... More future and provide a better experience. Thank you for choosing our business! Show less

3.0 /5 (Verified Purchase) Reviewed on 4th Feb 2023 More: Food Service Value ET Ms Ellsie Tan Birthday Dyson Road 4th Feb 2023 15 Pax

Delay in delivery affected the freshness and quality of food Reviewed on 4th Feb 2023 Verified Purchase There was a delay in the food delivery by 30 minutes thereabouts. The caterer has compensated by giving free extra satay. A few dishes were lukewarm on arrival. Also quality of the paper plates are not up to standard. No disposable containers and ... More servettes were provided. Show less Get-Together Mini Buffet @$15.90/pax Favourite dish: Teochew crispy prawn roll First time ordering from merchant: Yes Will recommend this merchant: Not too sure Thomas from Hock Hoe Heng Catering responded to this review Responded on 20th Jun 2023 11:35 AM Thank you for your review! We appreciate your feedback. As you ordered mini buffet, the food does comes in disposable contatiners and we hear you on the servettes and will implement it. We hope to have the opportunity to serve you again in the ... More future and provide a better experience. Thank you for choosing our business! Show less

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