Hock Hoe Heng Catering review

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Client	Event
Corporate	Bento for 1200 guests on 16 Dec 2024
Corporate	High tea buffet for 50 guests on 10 Dec 2024
Corporate	Mini buffet for 70 guests on 03 Jan 2025

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3.0 /5 (Verified Purchase) Reviewed on 14th May 2023 More: Food Service Value MC Mdm Tan Friends/Family Event Hougang 14th May 2023 15 Pax

15pax order, but only 10pax portion came! Reviewed on 14th May 2023 Verified Purchase I have ordered a 15 pax mini buffet and it did arrived on time. But the portion was like for 10 pax portion! Me and my guests are embarrassed to take more food as there are not enough to serve the guests that came much later. Although they gave ... More us “free samosa”, the 6 dishes + free samosa are not enough to serve for 15 person! For one of the dish selected, I had even topped up $$ for the recommended duck dish, but the duck dish turned out to be a very small portion and not worth the money topped up for it! I feel sad for my guests that they came for dinner and not had enough to fill their tummy. I would never order from this caterer again! Definitely never! Show less Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 18th Jun 2023 01:40 PM Hi Mdm Tan, thank you very much for the feedback. We have since brought this matter up to the kitchen crew and promise we will be better and this will not happen again. Once again we are sincerely sorry for the inconvenience caused to you and your ... More guest and we hope to better serve all out customer from today onwards! Show less

4.0 /5 (Verified Purchase) Reviewed on 30th May 2023 More: Food Service Value Mrs Poh Seow Jia Buffet Catering Tampines Street 12 14th May 2023 15 Pax

Affordable and sufficient portion for 15 pax. Highly recomme Reviewed on 30th May 2023 Verified Purchase Very affordable and good portion for 15 pax. Highly recommended. Utensils were provided too. Ordered for mothers day. My family love it. Will order again! Delivery on time too Get-Together Mini Buffet @$11.90/pax Favourite dish: Curry chicken First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 10:47 AM Hi Mrs Poh Thank you for your review! We appreciate your feedback. We’re glad to hear that you enjoyed the meal. Also we hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our ... More business! Show less

4.0 /5 (Verified Purchase) Reviewed on 11th May 2023 More: Food Service Value Jocelyn Friends/Family Event Stirling Road 10th May 2023 1 Pax

Good. Comes with the hand carry aluminium bag. Thoughtful. Reviewed on 11th May 2023 Verified Purchase The food is just nice for 8 adults. However, if the adults are big eater, might need to order more dishes. Mixed vege taste sour, not sure if it's the nature of the mixed type of vege. Chicken curry is definitely good. Happiness Delight (Serves 8-10pax) Favourite dish: Curry chicken First time ordering from merchant: Yes Will recommend this merchant: Probably Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 10:54 AM Thank you for your review! We appreciate your feedback. We understand your concern with the portion and the vegetable you ordered and have since then bring it up to the kitchen crew to better portion the quantity and quality control of the food. We ... More are glad you enjoyed the curry chicken! We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business! Show less

5.0 /5 (Verified Purchase) Reviewed on 9th May 2023 More: Food Service Value SH Dr SI HOE YEEN LING Birthday Eng Kong Place 6th May 2023 1 Pax

Delicious food Reviewed on 9th May 2023 Verified Purchase Delicious food was delivered on time, specially enjoyed the Kong Ba Bao & Yam with gingko nut dessert. Would order again. Happiness Delight (Serves 8-10pax) First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 10:55 AM Thank you for your review! We appreciate your feedback. We hope to have the opportunity to serve you again in the future and provide a even better experience. Thank you for choosing our business!

4.0 /5 (Verified Purchase) Reviewed on 7th May 2023 More: Food Service Value LL Ms Lau Friends/Family Event Woodlands Loop 30th Apr 2023 15 Pax

Many choices to select Reviewed on 7th May 2023 Verified Purchase Ordered the portion of 15 pax and I must say the portion wise is not that much. Have to order additional dishes from elsewhere. Overall, the other dishes are just average, not for fussy eaters. Only the duck taste is good while the rest are just ... More normal. Guests did not really like the food. Show less Get-Together Mini Buffet @$11.90/pax Favourite dish: Duck is tender and taste the best out of the rest of the dishes First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 10:56 AM Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy of the food. We apologize for the inconvenience and are working to improve the quality and control of our food. We hope to have the opportunity to ... More serve you again in the future and provide a better experience. Thank you for choosing our business! Show less

4.0 /5 (Verified Purchase) Reviewed on 22nd Apr 2023 More: Food Service Value Ms Jaslyn Siah Birthday Ang Mo Kio Street 31 22nd Apr 2023 20 Pax

Birthday celebration Reviewed on 22nd Apr 2023 Verified Purchase Food taste is not as good as other caterers. Fried rice was pretty bland and pandan chicken meat was sort of tough. Teochew crispy prawn roll was soggy. On the good side, broccoli with mushroom and salad pork floss prawns were passable. Portion was ... More generous though. Show less Get-Together Mini Buffet @$11.90/pax Favourite dish: Broccoli with Mushroom First time ordering from merchant: Yes Will recommend this merchant: Not too sure Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 10:58 AM Thank you for your review! We appreciate your feedback. We understand your concern with the quantiy and quality of the food. We apologize for the inconvenience and are working to improve the quality and control of our food. We hope to have the ... More opportunity to serve you again in the future and provide a better experience. Thank you for choosing our business! Show less

4.0 /5 (Verified Purchase) Reviewed on 21st Apr 2023 More: Food Service Value YY Ms Yin Ying Chow Birthday Woodlands Loop 15th Apr 2023 1 Pax

Value for money and responsive caterer. Reviewed on 21st Apr 2023 Verified Purchase Portion size and taste are good considering the very affordable prices. Surprising the guests love the fried rice. Curry chicken is not spicy at all and very suitable for young children. Duck also tastes not bad. Blossom Deluxe Delight (Serves 8-10pax) Favourite dish: Yangzhou Fried Rice First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 10:58 AM Thank you for your review! We appreciate your feedback. we are glad thay you enjoyed the food! We hope to have the opportunity to serve you again in the future and provide a even better experience. Thank you for choosing our business!

4.0 /5 (Verified Purchase) Reviewed on 10th Apr 2023 More: Food Service Value M Ms Joan Goh House Warming Woodlands Loop 8th Apr 2023 1 Pax

Pork rib was not too bad, the rest were soso Reviewed on 10th Apr 2023 Verified Purchase The pork ribs was not bad, but the fish was abit hard, the vegetables are too little(for 10 pax portion) and the fried foods were soso... Happiness Delight (Serves 8-10pax) Favourite dish: the pork ribs First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 11:02 AM Thank you for your review! We appreciate your feedback. We are glad you pork ribs and also we understand your concern with quantity and quality of the food and have since then bring it up to the team to work on. We hope to have the opportunity to ... More serve you again in the future and provide a better experience. Thank you for choosing our business! Show less

4.0 /5 (Verified Purchase) Reviewed on 8th Apr 2023 More: Food Service Value AL Mr Alan Lim Friends/Family Event 7th Apr 2023 2 Pax

A trustful caterer Reviewed on 8th Apr 2023 Verified Purchase Delivery is on time. The foods is good, especially the braised chestnut duck. We also thanks seller for free prawn ball platter and drinks. Blossom Deluxe Delight (Serves 8-10pax) Favourite dish: Braised chestnut duck First time ordering from merchant: Yes Will recommend this merchant: Yes Thomas from Hock Hoe Heng Catering responded to this review Responded on 19th Jun 2023 11:03 AM Thank you for your review! We appreciate your feedback. We are glad you enjoyed our handmade signature tradiditonal braised chestnut duck . We hope to have the opportunity to serve you again in the future and provide a better experience. Thank you ... More for choosing our business! Show less

3.0 /5 (Verified Purchase) Reviewed on 2nd Apr 2023 More: Food Service Value Ms Jolene Yang Baby Full Month Lorong How Sun Clubhouse 1st Apr 2023 20 Pax

I regretted my decision. Food wasnt cheap and it tasted bad. Reviewed on 2nd Apr 2023 Verified Purchase Huge disappoinment, could have gotten better food elsewhere really regretted and embarrased abt the food Pineapple rice was tasteless and bland.no ingredient. porkribs was cooked with chilli sauce so spicy all the kids.sweet sour fish sauce was ... More also spicy instead of chilli sauce. My son did not take his dinner.i had no appetite either. Prawn was ok but no sweet sauce given Ala carte duck was gamey according to guest no sauce was given 4 treasure vege tasted weird sour and bitter, on the verge of gg bad.i felt bad Food was scheduled at 630pm.driver called at 5.10pm saying he has arrived.i was surprised they arrived way too early which means food was probably cooked at 3 plus 4 plus. By the time my guest came food was soooooooo coooold. I really hope they contact me and give me some explaination Show less Get-Together Mini Buffet @$11.90/pax Favourite dish: Prawn roll First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 18th Jun 2023 01:44 PM Hi Ms Jolene, thank you for the feedback. We have discussed and spoke with the team to trace back your order to see what went wrong. Apologies for the inconvenience caused and we hope to better serve you and all our customer in the future!

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