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Jiak Ba

4.8 / 5 (200 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (127)

Reviews (200)

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193 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

HL
Ms Hailey Lim Verified Purchase
4.0 / 5

Simple and healthy menu suitable for young and old.

Overall satisfied with the food though portion could have been a little more. Food wasn't salty or oily hence tasted healthy.
Jiak Ba responded19th Jan 2026 03:45 PM

Thank you for your feedback! 😊
We’re glad to hear you enjoyed the healthier taste of our food. We appreciate your comment on the portion size and will take it into consideration as we continue to improve. Thank you for your support 🙏

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat order

Finding a reliable dinner solution has been a game-changer for our household. Jiak Ba truly delivers that "home-cooked" feel without the greasy aftertaste often found in outside food. We’ve gone through several cycles now, and the consistency is impressive. The dishes aren't just nutritious and light on the palate; they arrive fresh and warm every single evening. It’s a huge relief knowing the family is getting a balanced, generous meal that doesn't compromise on health. Highly recommended for busy parents!
Jiak Ba responded12th Feb 2026 05:19 PM

Thank you so much for your heartfelt feedback and continued support! 😊
We’re truly happy to hear that our meals bring a home-cooked feel to your family and that the consistency, freshness, and healthier taste meet your expectations.

It means a lot to us to be a reliable dinner solution for busy parents. Thank you for your recommendation and trust 🙏

Ms Jessy Chang
Ms Jessy Chang Verified Purchase
5.0 / 5

First time order, recommended.

Food portion are generous and not salty, menu not repetitive, it suits to us busy with kids and no time to cook.
Jiak Ba responded27th Jan 2026 12:03 PM

Thank you for your kind feedback! 😊
We’re glad to hear the generous portions, non-salty dishes, and varied menu suit your family, especially with a busy schedule. Appreciate your support 🙏

Mr Luke Sim
Mr Luke Sim Verified Purchase
5.0 / 5

Great tingkat choice - if not for recent price jump

Food quality is good, delivery is prompt. But the recent price jump of about 30% is a bit sore. Other than the price jump I have been a returning customer of about 6 months. Still thinking about whether to renew after current subscription.
Jiak Ba responded27th Feb 2026 09:49 AM

Thank you for your continued support over the past 6 months and for sharing your honest feedback 😊

We’re glad to hear you’re satisfied with the food quality and delivery. We understand your concerns regarding the recent price adjustment, which was due to rising ingredient and operational costs.

We truly appreciate your loyalty and hope to have the opportunity to continue serving you. Thank you again for your trust and support

Kai
Kai Verified Purchase
5.0 / 5

Enjoyed the food

Generous portion, especially the fried rice. Dishes are not bad, not too salty too. Samosa was a hit!
Choose one
Jiak Ba responded3rd Jan 2026 10:22 AM

Thank you for your kind feedback! 😊
We’re glad you enjoyed the generous portions, especially the fried rice, and that the dishes suited your taste. We looking forward to your order again

SP
Soh Pei Pei Verified Purchase
4.0 / 5

Food is great, but price too expensive now

I found Jiak Ba dishes delicious, especially their meat dishes. I liked that they provide fish/prawn dishes quite often, compared to other tingkat provider. However, I did not renew with them after the significant price hike in Jan 2026. Such a pity.
Jiak Ba responded12th Feb 2026 05:18 PM

Thank you for your kind words about our meat and seafood dishes 😊

We understand your concern regarding the price adjustment and truly appreciate your past support. Hope to serve you again in the future 🙏

Chia Song Boon
Chia Song Boon Verified Purchase
5.0 / 5

Food is tasty. Portion is good.

Food is tasty. Portion is good. I had a great experience with this meal. The food was not only tasty but also nutritious, making it a satisfying and wholesome option. The portion size was generous—perfect for a family of three without feeling too heavy or too little.
Delivery was punctual, which made the whole experience even better. Everything arrived fresh, warm, and right on time.
Overall, a delightful meal that checks all the boxes for flavour, nutrition, and convenience.foodline
Jiak Ba responded27th Feb 2026 09:47 AM

Thank you so much for your detailed and kind feedback! 😊
We’re delighted to hear that you enjoyed the taste, nutrition, and generous portions, and that the meal was just right for your family.

We’re also glad the delivery was punctual and everything arrived fresh and warm. Your support truly means a lot to us. Thank you

MT
Mdm Teo Verified Purchase
5.0 / 5

Dishes are tasty but hope can remove processed food

1. Pork slices with fermented red bean curb and garlic chives - very good
2. Stir-fried seabass fillet with three peppers - good
3. Steamed salmon with ginger & spring onion - very good
4. Fried salmon with mayonnaise – good, but one piece was over-fried and too hard
5. Braise pork belly with peanuts - most pieces were too fatty
6. Coffee pork ribs - very hard in texture
7. Radish cake with Chinese sausage - a bit too oily
8. Sweet and sour stir-fried chikuwa – not a fan, as it’s processed food and less healthy.

Overall, some dishes are really tasty, but there’s room for improvement in consistency and healthier options
Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)+2 Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
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Jiak Ba responded27th Feb 2026 09:47 AM

Thank you for taking the time to share such detailed feedback with us 😊

We’re glad to hear that you enjoyed several of the dishes, especially the pork slices, steamed salmon, and seabass. At the same time, we truly appreciate your honest comments regarding texture, oiliness, and healthier options. We will share this with our kitchen team to improve consistency and menu planning.

Thank you again for your support and valuable feedback

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Happy Regular

We have been ordering the Tingkat (dinner) from Jiak Ba for a few cycles now and are very satisfied. The food is consistently tasty and, most importantly, not too oily or salty—perfect for daily consumption. The portions are generous enough for the whole family, and the dishes always arrive warm
Jiak Ba responded19th Jan 2026 03:45 PM

Thank you so much for your continued support! 😊
We’re glad to hear you’re very satisfied with our Tingkat dinners and that you enjoy the taste, healthier cooking, and generous portions. Happy to know the food arrives warm as well. Truly appreciate your support 🙏

Joanne
Joanne Verified Purchase
5.0 / 5

Satisfied

This is a repeated order. We are generally satisfied with the dishes and also the portion of the dishes
Jiak Ba responded12th Feb 2026 05:17 PM

Thank you for your repeated support! 😊
We’re glad to hear you’re satisfied with the dishes and portions. Truly appreciate your trust in us and look forward to serving you again 🙏

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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