First time ordering from jiak ba and the family likes it more than earlier tingkats ordered. Thanks for herbal tea!
Jiak Ba responded10th Jan 2026 01:41 PM
Thank you for trying Jiak Ba and for your kind feedback! 😊
We’re happy to hear your family enjoyed it, and glad you liked the herbal tea. Appreciate your support 🙏
Completed three cycles of 10 days Tingkat Dinner and two 20 days cycle with this same caterer. Decided to renew for the 5 days cycle (6th times). Overall the food was good. The food portion are reasonable. This order there is one dish very spicy due to mala sauce added. Need to reduce the chilly. On the whole, Good quality of economical food. The food is delivered daily consistently on time.
Jiak Ba responded27th Nov 2025 11:16 AM
Thanks so much for your continued support ,six cycles with us means a lot! We're really glad to hear that you enjoyed the food overall and found the portions and delivery timing consistent.
Thanks also for the feedback about the spicy dish this round. We’ll definitely take note and tone down the mala/chilli
Really appreciate you renewing for another cycle, and we’ll keep doing our best to serve you well
Food was up to expectation. Taste was generally acceptable. Portions were sufficient. Timely and responsible delivery.
Jiak Ba responded10th Jan 2026 01:41 PM
Thank you for your feedback! 😊
We’re glad to hear the food met your expectations, the portions were sufficient, and delivery was timely. Appreciate your support 🙏
Always good in taste and quantity! It’s not the first time we ordered from Jiak Ba, and will continue to do so
Jiak Ba responded3rd Jan 2026 10:25 AM
Thank you so much for your continued support! 😊
We’re happy to hear you enjoy the taste and portions, and we truly appreciate your trust in Jiak Ba. Looking forward to serving you again 🙏
Food is generally ok even though in some days, there’s like 2 veggies and it’s just veg and pumpkin. But the meat dishes are really good. They give free drink which is a plus.
Jiak Ba responded19th Jan 2026 03:44 PM
Thank you for your feedback and support 😊
We’re glad to hear you enjoyed the meat dishes and appreciated the complimentary drink. We also take note of your comments on the vegetable variety and will continue to improve our menu planning.
The food portions are generous and offer a good variety. The dishes are tasty and have a comforting, home-cooked quality. Steamed Pork Ribs with Fermented Black Beans is very delicious. However, the Vegetable Tempura and Eggplant with Pork Floss are slightly too oily.
Customer service is responsive, friendly and consistently helpful.
Thank you for your detailed feedback and kind words 😊
We’re happy to hear you enjoyed the generous portions, variety, and home-cooked taste, especially the Steamed Pork Ribs with Fermented Black Beans.
We also appreciate your feedback on the Vegetable Tempura and Eggplant with Pork Floss. We’ll share this with our kitchen team to improve. Thank you for your support, and we hope to serve you again soon 🙏
Delicious home cooked food with generous portion of food. Delivery is always punctual and supplier provides prompt response when Whatapp to them.
Jiak Ba responded15th Dec 2025 04:00 PM
Thank you so much for your kind feedback! We’re happy to hear that you enjoyed the home-cooked food, generous portions, and our punctual delivery. We truly appreciate your support and look forward to serving you again!
I've been relying on Jiak Ba's Tingkat service for several months now, and the fact that I've reordered multiple times speaks volumes about their quality and consistency. I highly recommend them to anyone looking for reliable, home-style meals.
The value is exceptional because the portion is consistently very good—often generous, which ensures a truly satisfying dinner every time. If you’re tired of worrying about what to cook or eat, Jiak Ba offers a hassle-free and delicious solution. They’ve earned my loyalty!
Jiak Ba responded16th Nov 2025 11:51 AM
Thank you so much for your wonderful review and for being such a loyal Jiak Ba customer. We’re truly grateful that you’ve trusted our Tingkat service for months — it means a lot to us!
We’re delighted to hear that the portions, quality, and convenience have consistently met your expectations. Providing hearty, home-style meals without the daily hassle is exactly what we aim for, and your feedback lets us know we’re on the right track.
Thank you again for your continued support and recommendation — we’re honoured to have earned your loyalty, and we’ll keep doing our best to serve you well! 💛
The packaging was well secured to prevent spillage. The vegetables provided were also different from the other tingkat providers I had tried before. However, I noticed that on most days they provided 2 vegetable dishes, 1 meat dish, and 1 soup. If you are not a fan of vegetables, this is something to take note of.
Jiak Ba responded23rd Nov 2025 06:08 PM
Thank you for your review! We’re glad the packaging was secure and that you enjoyed our vegetable variety. We appreciate your feedback on the dish mix and will keep it in mind as we improve our menu. Thanks for choosing us!
Delivery Feedback
Based on 199 customer responses.
On time or up to 30 min early: 180 (90.5%)
More than 30 min early: 14 (7%)
Late: 5 (2.5%)
*On-time delivery includes arrivals up to 30 minutes early.