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Jiak Ba

4.8 / 5 (189 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
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On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (94)

Reviews (189)

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182 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

AC
Angeli Chia Verified Purchase
5.0 / 5

Food portion very generous. Highly recommended

This is my first time ordering from this caterer. The dishes are less oily and salty. The vegetable a bit hard for elderly. Hope they will cook their vegetable a bit softer. Food portion is very generous for 1 pax. Delivery time was consistent at 11 am which was very good. Highly recommended.
Jiak Ba responded4th Oct 2025 12:39 PM

Thank you for your feedback! We're glad you enjoyed the food and generous portions. Noted on the vegetables — we’ll work on making them softer, especially for elderly customers. Happy to hear the delivery time was consistent too. Thanks for your support and recommendation!

ML
Mdm Maureen Lim Verified Purchase
5.0 / 5

Recommended

Delivery was around the same time each day which is great as my family and I can schedule our time to ensure someone is home to retrieve it. Food is still warm when it arrives and portions are good, not too little. Soup is flavourful and rich too. Would recommend!
Jiak Ba responded27th Sep 2025 01:47 PM

Thank you so much for your thoughtful feedback! We're glad to hear the consistent delivery timing has been helpful for your family, and that the food arrives warm and in satisfying portions. It’s also wonderful to know you enjoyed the richness of our soups. We truly appreciate your recommendation and look forward to serving you again!

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat order

This is a repeat order for me, which speaks volumes about the convenience and overall quality of this tingkat service. The absolute star of the meal, hands down, is the soup. It is consistently the highlight—always piping hot, wonderfully nourishing, and deeply flavourful. It genuinely feels like home-cooked goodness every time. However, I have to point out the persistent issue with the vegetable dishes. They are reliably a bit tasteless and often lack the seasoning or punch needed to make them exciting. They really need to step up the flavour profile on the greens to match the quality of the superb soup and other main courses.
Jiak Ba responded11th Oct 2025 11:15 AM

Thank you for your repeat order and kind words! 😊 We're so happy to hear that you enjoy the convenience and especially the soup – it's great to know it brings that home-cooked feeling. We appreciate your honest feedback about the vegetables and will definitely work on improving their flavour to better match the rest of the meal. Thanks again for your support!

YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Good platform for caterer on Foodline Catering providing ano

Completed three cycles of 10 days Tingkat Dinner with this same caterer. Decided to renew for the 20 days cycle (4th times). Overall the food was good. The food portion are reasonable. One adverse comment is that the Fish dish is always the same type of Fish. Need to consider different types. Wish to taste other type. On the whole, Good quality of economical food. The food is delivered daily consistently on time. Will renew for another 20 days commencing 13/10/25
Jiak Ba responded23rd Nov 2025 06:08 PM

Thank you for your continued support! We’re glad to hear that you enjoyed the food, portions, and our timely delivery. We appreciate your feedback on the fish dishes and will look into adding more variety. Thank you for renewing again — we look forward to serving you for your next 20-day cycle!

Mui Lan CHIN
Mui Lan CHIN Verified Purchase
5.0 / 5

Highly Recommended: Tasty home-cooked food!!

My family, especially my teenage boys, love the dishes! They simply taste fresh - not too oily, just equivalent to home-cooked food delivered straight from the kitchen.
Jiak Ba responded27th Sep 2025 01:46 PM

Thank you so much for your kind words! We're thrilled to hear that your family—especially your teenage boys—are enjoying the dishes. It's wonderful to know that the fresh, home-cooked taste is coming through just as we intended. We truly appreciate your support and look forward to serving you again soon

Ms Dewi Mariam
Ms Dewi Mariam Verified Purchase
5.0 / 5

Good to try for short duration.

Food was okay, however not much variety especially on the vegetables. Expecting better experience from this vendor though.
Jiak Ba responded6th Oct 2025 02:46 PM

Thanks for your feedback. We're sorry to hear the variety, especially in vegetables, wasn't up to your expectations. We'll work on improving this. Hope to serve you better next time!

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat order

We ordered from FoodLine for our family dinner, and the experience was fantastic. The tingkat delivery was right on time, and the food arrived hot and fresh. We were so impressed with the quality of the dishes—everything was incredibly flavorful and tasted like it was home-cooked. The portions were generous, and there was more than enough food for everyone. Plus, the service was excellent; the staff was friendly and efficient. We will definitely be ordering from FoodLine again!
Jiak Ba responded6th Sep 2025 10:42 PM

Thank you for your kind words! We’re so happy to hear you enjoyed the food and service.
We really appreciate your support and look forward to serving you again.

Andrew Attenborough
Andrew Attenborough Verified Purchase
5.0 / 5

Good Soup, Decent Dishes

Finished every soup because it tastes so good. Other dishes not bad too, definitely not those frozen items like other caterers.
Choose one
Jiak Ba responded20th Sep 2025 03:35 PM

So happy to hear you enjoyed the soups and thank you for noticing the effort we put into fresh, quality dishes! Your support means a lot to us 😊

YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Good platform for caterer on Foodline Catering providing ano

Completed two cycles of 10 days Tingkat Dinner with this same caterer. Decided to try for another 10 days. Overall the food was good. The food portion are reasonable. One adverse comment is that the Fish dish is always the same type of Fish. Need to consider different types. On the whole, Good quality of food. The food is delivered daily consistently on time. Will renew for another 20 days.
Jiak Ba responded11th Oct 2025 11:15 AM

Thank you for your continued support! 😊 We're glad to hear you enjoyed the food and timely delivery. Appreciate your feedback on the fish — we'll work on adding more variety. Looking forward to serving you for the next 20 days!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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