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Jiak Ba

4.8 / 5 (189 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (94)

Reviews (189)

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189 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Joanne
Joanne Verified Purchase
5.0 / 5

Satisfied

This is a repeated order of multiple times. We are generally satisfied with the food and portion. Customer service also is responsive.
Jiak Ba responded2nd Sep 2026 09:50 AM

Thank you so much for your continued support! 🥰 We’re really happy to know you’re satisfied with the food, portions and our service. We truly appreciate your repeated orders and trust in us! ❤️

Mr Colum Tiew
Mr Colum Tiew Verified Purchase
5.0 / 5

Good

Multiple return orders already , as usual food is good ,proper packaging and still warm. Customer service also is responsive
Single Meal 20 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded4th Oct 2026 01:18 PM

Thank you so much for your continued support and repeat orders! 😊 We’re really happy to hear that you’re enjoying the food and that the packaging, warmth, and customer service have met your expectations. We truly appreciate your support! ❤️

Chris Lim
Chris Lim Verified Purchase
5.0 / 5

Soups are nice, good portions

First time ordering from this caterer. Food portions are larger than expected. Overall taste quite okay, some times a bit oily. Love the soups!
Jiak Ba responded4th Oct 2026 01:19 PM

Thank you for your review! 😊 We’re glad you enjoyed the generous portions and soups. We also appreciate your feedback on the oiliness and will share it with our kitchen team. Hope to serve you again! ❤️

J
Ms Joyce Verified Purchase
5.0 / 5

It is a Good Choice

Food is decent and well packaged. generally healthy options with a good balance and not too oily. thank you!
Jiak Ba responded14th Oct 2026 05:02 PM

Thank you for your kind feedback! 😊 We’re glad you enjoy our food and packaging. Thank you for your support! ❤️

Mavis Loh
Mavis Loh Verified Purchase
5.0 / 5

Tingkat review

Food was up to expectation. Taste is good. Friendly and good service. Delivery is prompt and regular.
Jiak Ba responded4th Oct 2026 01:17 PM

Thank you so much for your kind review! 😊 We’re glad to hear that you enjoyed the food and are happy with our service and delivery. Your support means a lot to us! ❤️

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Renewal order

This is my repeat order for tingkat, and I'm very happy I renewed! The dishes are consistently tasty, homestyle, and offer great variety week after week. Portion sizes are generous, delivery is always on time, and customer service is prompt. Highly recommended for busy families!
Jiak Ba responded22nd Sep 2026 09:58 AM

Thank you so much for your continued support! 😊 We’re happy to hear that you enjoyed the food, variety and service. Really appreciate your kind words and support! ❤️

MT
Mdm Teo Verified Purchase
5.0 / 5

Consistent & Recommended Tingkat Lunch

The Scallion Oil Dumpling here is delicious.

However, the Braised Seafood Roll was too salty for my liking.

I've also noticed lately that most of the vegetables are very watery, especially the Bean Sprouts, which are almost like soup. Other than that, the food is basically okay.
Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 30 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded28th Oct 2026 11:49 AM

Thank you for your feedback! 🙏🏻 We’ll share your comments on the Braised Seafood Roll and the vegetables with our chef for review and improvement. Thank you for your support! 😊

NG
Nicholas Gan Verified Purchase
5.0 / 5

The food is tasty and fresh, with good variety.

The food is tasty and fresh, with good variety and satisfying portions. Delivery is punctual and the meals are nicely packed. Overall, great value for money and highly recommended!
Jiak Ba responded24th Aug 2026 03:59 PM

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the fresh and tasty food, variety, and satisfying portions. We’re also glad that the punctual delivery and careful packaging met your expectations. Your kind words and recommendation mean a lot to us. Thank you for your support, and we look forward to serving you again soon!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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