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Jiak Ba

4.8 / 5 (189 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (94)

Reviews (189)

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189 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

MG
Mdm Michelle Goh Verified Purchase
5.0 / 5

Tingkat meals that are worth trying

The food and soup were tasty. Portion is sufficient. Hope to have more variety of vegetables, and include more prawn and fish dishes.
Jiak Ba responded20th Aug 2026 09:01 PM

Thank you for your kind feedback 😊 We’re glad you enjoyed the food, We appreciate your suggestions on having more variety of vegetables, prawns, and fish dishes, and will share them with our team. 🙏

YC
Ms Yvonne Cheong Verified Purchase
4.0 / 5

Good variety

Good variety as usual and 2 months in, I don’t feel there’s much repeats so far. Would prefer less fishcakes and fishballs used cos if there’s any repeated ingredients that stood out, this will be it
Jiak Ba responded24th Aug 2026 04:00 PM

Thank you for your honest and thoughtful feedback! We’re really glad to hear that you’re enjoying the variety and not repetitive meals. We also appreciate your note about the fishcakes and fishballs. We’ll definitely take this into consideration and look at ways to improve the variety of ingredients in our meals. Thank you for your continued support!

Mr Yong
Mr Yong Verified Purchase
4.0 / 5

Jiak Bak is Good

Delivery was on time. Portions were generous. There has been a good variety of dishes. I was surprised that some of the dishes have a Thai or a Western twist to them. Definitely worth ordering again.
Jiak Ba responded24th Aug 2026 03:58 PM

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the variety of dishes and services. Your kind words mean a lot to us, and we’d be delighted to have you order from us again!

Dr Susie
Dr Susie Verified Purchase
5.0 / 5

Food and service up to expectations. Repeat customer here...

Food and service up to expectations. Maybe not too frequent for the fried Tang Hoon. I'm a repeat customer, will order again.
Jiak Ba responded8th Sep 2026 09:53 AM

Thank you so much for your continued support! 🥰 We’re glad you’re happy with the food and service. Noted on the fried Tang Hoon — we’ll try to keep the variety balanced. Really appreciate you coming back to us!

YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Is a Good platform for caterer. Another source for food ord

This is a repeat ordered. This round is for 1 pax only instead of usual 2 pax. Temporary option. Renew for the 10 days cycle (12th times). Overall the food was good. Good packing. The food portion are generous for 1pax. Overall Good quality for economical food. The food were delivered daily consistently on time
Jiak Ba responded9th Aug 2026 12:33 PM

Thank you for your continued support and for renewing with us for the 12th time! 😊 We’re glad to know you’re happy with the food, generous 1pax portions, packing, and consistent on-time delivery. We truly appreciate your trust and support! 🙏

Lois
Lois Verified Purchase
5.0 / 5

Generous portion, tasty food, nice desserts and drinks

Portion was generous and I really appreciate that the food arrives warm. Enjoyed the desserts and herbal drinks!
Jiak Ba responded9th Aug 2026 12:32 PM

Thank you for your kind feedback 😊 We’re glad you enjoyed the foods, We truly appreciate your support and look forward to serving you again! 🙏

Goh Kiat Teng
Goh Kiat Teng Verified Purchase
3.0 / 5

Hope there will be improvements in future.

Unfortunately, out of the three tingkat providers I tried recently, my family favours this the least. They do not like most of the food out of the 10 days we catered for.

For me, the issue was with bad packaging on one of the days where the soy sauce from the braised eggs spill over to the entire bag, making it messy to handle.

Then the next day the caterer forgot to pack rice. The upside is the caterer quickly responded to the feedback as there is a WA channel for communication, and offered an extra dish. But as we do not need that extra dish, we opted to just get a refund for the rice not delivered.
Choose one Choose one
Jiak Ba responded20th Aug 2026 09:01 PM

Thank you for your honest feedback. We’re sorry to hear that the meals did not meet your family’s preferences and for the packaging issue and missing rice. We’re glad our team was able to respond quickly, and we sincerely apologise for the inconvenience caused. We’ll take your feedback seriously and work on improving our food quality and packing. 🙏

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Nice

Overall, the meals are generally nice and flavorful! However, there is room for improvement when it comes to the range of ingredients used. Adding a bit more variety to the daily dishes would make the experience even better
Jiak Ba responded9th Aug 2026 12:34 PM

Thank you for your feedback 😊 We’re glad you enjoyed the meals and flavours. We appreciate your suggestion on having more variety in the ingredients and will share it with our team for improvement. Thank you for your support! 🙏

Ms Selina Lim
Ms Selina Lim Verified Purchase
5.0 / 5

Tingkat for one pax

Not many caterers offer one pax tingkat. This caterer provides decent portion for one pax (elderly).

Caterer was very nice to postpone start date due to last minute emergency. Customer service was very helpful throughout the entire ordering process.
Choose one Choose one
Jiak Ba responded31st Jul 2026 10:18 AM

Thank you so much for your kind review! We're glad to hear that our one-pax tingkat service suited your needs and that the portions were just right. We're also pleased that our customer service team was able to assist you with postponing your start date during your emergency and make the ordering process a smooth one. Your support means a lot to us. Thank you for choosing Jiak Ba, and we look forward to serving you again! 😊

Mr James Tham
Mr James Tham Verified Purchase
5.0 / 5

Overall good quality food and portions!

Overall good quality standard and portions. We like the food and repeat customer.
Food is usually on time before 5 pm.
Jiak Ba responded31st Jul 2026 10:12 AM

Thank you for your continued support! We're delighted to hear that you enjoy the quality, generous portions, and timely delivery of our meals. It means a lot to us that you've chosen to be a repeat customer. We look forward to serving you again!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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